Supervisor at a Fast Food Restaurant - Castel Resources Consultancy Limited

Castel Resources Consultancy Limited - Our client, a Fast Food Restaurant, is recruiting to fill the position below:

Job Title: Supervisor

Location: Abia
Employment Type: Full-time
Department: Operations / Restaurant
Reports To: Restaurant Manager / Area Manager

Job Summary

• We are seeking a responsible and motivated Fast Food Supervisor to oversee daily operations in a fast-paced restaurant environment.
• The ideal candidate will be skilled in supervising team members, ensuring high levels of customer satisfaction, maintaining food quality and safety standards, and driving operational efficiency.

Key Responsibilities

• Supervise daily activities of front-line staff, including cashiers, cooks, and service crew.
• Ensure all customers receive prompt, friendly, and high-quality service.
• Monitor food preparation, portioning, and presentation to maintain brand standards.
• Enforce strict compliance with food safety, hygiene, and cleanliness protocols.
• Assist in training, coaching, and evaluating new and existing team members.
• Handle customer complaints or concerns professionally and efficiently.
• Oversee inventory control, place orders for supplies, and minimize waste.
• Open or close the restaurant, including cash handling, shift reports, and equipment checks.
• Ensure shift schedules are followed and manage staff attendance or coverage as needed.
• Support management in meeting sales targets, labor costs, and other performance KPIs.

Preferred Qualifications

• High School Diploma or equivalent; diploma or certification in hospitality or food service is a plus.
• 1 - 5 years of experience in a supervisory role in the food & beverage industry.
• Knowledge of local food safety and labor regulations.

Requirements:

• Prior experience in a fast food, QSR (Quick Service Restaurant), or similar food service environment.
• Strong leadership and interpersonal skills.
• Excellent problem-solving and decision-making abilities.
• Basic understanding of POS systems, inventory systems, and shift scheduling.
• Ability to work in a fast-paced, high-pressure setting.

Work Environment:

• On-your-feet for extended periods
• Working with kitchen equipment and food prep tools
• Fast-paced, customer-focused setting.

Salary
N80,000 monthly.

Application Closing Date
11th September, 2025.

How to Apply
Interested and qualified candidates should send their CVs to: castelhrjobs@gmail.com using the job title as the subject of the email.