Smile Communications Nigeria Limited provides 4G LTE mobile broadband in several countries in Africa. Our objective is to become the broadband provider of choice for Superfast mobile broadband internet and Super Clear voice services in each of our markets and to provide over 300 million potential customers in our countries of operation with a fast, reliable and high-quality broadband internet to accelerate development and wealth creation.
Our mission is a fully connected Africa enabled by a team that is driven by passion, integrity, humility and humanity. Smile is a diverse, equal opportunities organisation and is committed to developing talent in the telecommunications industry in all of the countries it operates in. In addition to considering your skills and competencies, your fit with our culture and values is important.
This is a full-time, on-site role located in Lagos for a Revenue Assurance & Interconnect Manager.
The manager will be responsible for ensuring the accuracy and integrity of revenue streams, monitoring interconnect agreements, improving business processes, and implementing revenue assurance strategies.
Daily tasks include analyzing financial data, verifying revenue recognition, and liaising with internal and external stakeholders.
Job Description
Develop comprehensive revenue assurance and fraud prevention policies and procedures;
Recommend and implement fraud prevention systems and process enhancements;
Perform reconciliation of revenue streams, call data records, billing traffic to ensure their integrity;
Provide leadership, direction in protection of assets to avoid financial loss and prevention of fraud throughout the company
Investigate customer complaints and recommend actions to be taken
Liaise with all other departments and other finance teams to design, develop and implement bestpractices to assess, manage and prevent fraud;
Document revenue flows and monitor the same
Develop business continuity planning approach, design tools and processes to minimize business interruption and revenue loss due to disasters, sabotage and, network crashes and downtime
Update and maintain international rates table.
Monitor and analyze international traffic routing to ensure Least Cost Routing is regularly applied
Monitor and block unauthorized airtime transfers, and unauthorized call routing/refiling
Continuously work to understand and mitigate revenue loss to ensure high levels of loss avoidance
Analyze and sign-off on commission payments to assess the integrity thereof and compliance with business rules
Monitor potential revenue leakages and inflated cost exposures inherent in interconnect trading environments;
Test changes made to revenue generating software platforms to ensure potential revenue leakage exposures are addressed before operational deployment
Perform any other ad hoc duties as may be assigned by the Chief Finance Officer or any other person appointed by the company for this purpose.
Qualifications
Revenue Assurance and Revenue Recognition skills
Bachelor’s Degree in Finance or any related field Master’s Degree in Finance or any related field
Minimum of 8 Years work experience
At least 5 years hands-on experience in Telecommunications industry
Sound project management skills
Logical and analytical skills
Interpersonal/communications skills
Essential Desirable Articulate and well-coordinated Leadership traits
Business Process Improvement and Analytical skills
Finance expertise
Excellent problem-solving and communication skills
Ability to work on-site in Lagos
Bachelor's degree in Finance, Accounting, Business Administration, or a related field
Experience in the telecommunications industry is a plus