Senior Telesales Associate (Remote) at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Senior Telesales Associate

Location: Nigeria (Remote)
Employment Type: Full time

Job Summary

• We’re seeking a driven and experienced Senior Telesales Associate to play a pivotal role in driving business growth through advanced sales techniques and strategic client engagement.
• You’ll be responsible for managing the full sales cycle, handling complex negotiations, and cultivating long-term relationships while guiding junior team members toward success.

Responsibilities include:

• Proactively source, identify, and qualify high value leads through strategic outbound calls, warm referrals, and intelligent use of CRM insights.
• Conduct deep dive needs assessments to understand customer pain points and position our HMO solution as the best fit.
• Articulate the value of our health insurance plans with confidence, clarity, and relevance to each client’s unique challenges.
• Maintain a structured, up-to-date sales pipeline using CRM tools, prioritizing high-conversion opportunities.
• Skillfully manage the sales cycle from first call to sign-up, ensuring a seamless and professional customer experience.
• Establish trust and maintain long-term relationships with prospects, acting as a credible advisor.
• Maintain detailed records of all customer interactions, feedback, objections, and outcomes for continuous improvement.
• Mentor and guide junior telesales associates, sharing best practices and supporting professional development.

Requirements

• 3–5 years of experience in telesales, inside sales, or B2B/B2C sales.
• Proven track record of consistently exceeding sales targets.
• Strong skills in advanced negotiations, deal closing, and account management.
• Excellent communication and interpersonal skills with the ability to build trust quickly over the phone.
• Proficiency in CRM software and sales tools.
• Strong market awareness and ability to conduct competitor/market analysis.
• Leadership qualities with experience mentoring or coaching junior sales team members.
• Highly self-motivated, results-oriented, and comfortable working independently in fast-paced environments.
• Excellent organizational and time-management skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online