Product Support Sales Representative at Mantrac Nigeria Limited

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Product Support Sales Representative

Location: Lagos
Job Type: Full time

Summary of Responsibilities

• Ensure achievement of agreed sales targets and performance objectives, thus ensuring the achievement of parts sales profit objective in the Construction Segment.

Main Function

• Visiting customers in the Region (old and new), prospecting for parts, unit sales and service opportunities and as well seek for regular patronage.
• Ensure prompt delivery of parts or services (including back-ordered items) and corresponding invoices to engender customer satisfaction and early payment as they fall due.
• Preparation and implementation of weekly call plan and corresponding summary report.
• Preparation and updating customers’ profile list.
• Promptly and effectively resolve customer complaints such as to retain their goodwill and confidence in the product, services and the dealership at large.
• Actively involved in the Region’s debt collection drive on an on-going basis.
• Establish and report on competitive activities and sales opportunities (for parts, units & service). Implement actions that will ensure prompt and adequate conversion to Caterpillar products & services.
• Implement relevant marketing and promotional programmes as they arise.
• Ensure prudent financial management and adequate maintenance / security of Company assets placed in the incumbent’s care by virtue of function and/or location.
• Seek out new business opportunities in the Region and Construction industry by monitoring on-going contracts and maximizing parts sales opportunities.
• Liaise between MNL, Unatrac and Customers on parts sales issues and special pricing on selected commodity items.

Qualification

• HND/B.Sc. Engineering with 2 years working experience in Technical Sections of MNL or similar company.
• B.Sc./ HND in Engineering or equivalent.
• Interpersonal and communication skills with leadership skills and ability to take the initiative.
• Have good selling skills.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV to: recruitment@mantracnigeria.com using the job title and location as the subject of the mail.