Customer Service Officer at Rome Business School Nigeria

Rome Business School Nigeria, a satellite campus of the Rome Business School based in Rome, Italy is a managerial training and research institute of excellence situated in Ikeja, Lagos. The Rome Business School Nigeria’s aim is to play a role in closing the gap between the classroom and the job market by providing managerial training courses suited to convey the knowledge necessary to kick-off or develop professional careers or business activities. Our mission is to train entrepreneurs, managers and professionals to a level of excellence in their competence and their ethical approach to business and work, able to play a part in the development of an economic humanity and of a society more prosperous, fair and respectful of the central role of the individual.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Description

• Responsible for coordination of at least 2 master's program
• Supports students and answers student’s queries and requests
• Upload lecture materials and assessments on the VLE for the programs.
• Sets up the classroom for the lectures and supports logistically the faculty during Lecture sessions
• Prepares and sends the Transcript of records, results and the Master’s Degree Certificates to students.
• Host and Monitor the Online/Oncampusclasses during the weekdays and weekends.

Requirements

• B.Sc or HND in any discipline
• 2 - 4 years of relevant experience
• Strong communication and coordination skills
• Comfortable working on weekends (essential).

Application Closing Date
30th September, 2025.

Method of Application
Interested and qualified candidates should send their CV to: Chinyere@romebusinessschool.ng using "Customer Service Officer" as the subject of the mail.