Assistant Relationship Manager at Standard Chartered Bank

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
 
We are recruiting for the position of:

Job Title: Assistant Relationship Manager

Job ID: 360069
Job Function: Consumer Banking

Job Description

• To provide strong support to client, acquire, grow and deepen SME Banking client relationships through effective relationship management, with special focus on SME clients’ total financial needs.
• Provide support to Relationship Managers and team in managing the portfolio of relationships.

Key Roles & Responsibilities

1.) Sales and Relationship Management

• Drive client limit utilization and expand existing client relationships through pro-active contact, account planning, wallet sizing, and effective pipeline management.
• Answer client enquiries and address complaints either by directly following up on issues or referring them to the appropriate parties. Own the problems/issues and ensure that they are resolved satisfactorily.

2.) Risk and Credit Monitoring

• Monitoring and seeking approval for excesses and put up temp limit application, if required. Review daily past due, excess re3ports, in-put action taken in these reports, and follow up with customers on the past due/excesses. Escalate to RM/segment head if necessary.
• Releasing of remittances and obtaining signature verification and seeking approval for excesses under Rapid Cash system.
• Assist in handling cheque clearance and rejection, IMEX offerings and obtain approvals as necessary.
• Assist in review planning and proactively chase customers for documents-financial statements, stock and debtor lists, insurance reports, valuation reports, etc (as required by RM).
• Assist Relationship Managers to obtain bank risk approval for SBLCs held as security.
• Conduct annual reviews (minimum 6 to 8 reviews per month).

3.) Compliance

• Seek extensions/waivers for compliance and covenants in BCA.
• Put up memo for those one-off covenants e.g. analysis financials and debtor’s aging.
• Seek extensions/waivers for documents etc. for SCC/DDN/partial SCC cases.
• Monitor and follow up on the RM for outstanding call reports and update SME operations accordingly.
• Put up review extensions on a timely basis.
• Follow up on amendments on BCA as required by Credit Operations to facilitate issuance of SCC.

Qualifications & Skills

• University Degree in a relevant discipline or Relevant Professional Qualification
• Good knowledge and exposure to SMEs in Nigeria.
• Strong Communication and people management skills.
• Strong analytical skills.

Application Closing Date
23rd November, 2012

How To Apply
Interested and qualified candidates should:
Click here to apply online

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