Sales & Customer Service Representative at Auldon Limited

Auldon Limited is a toy trading company strategically located in the commercial centre of idumota Lagos Nigeria, it is a wholesale distribution organization servicing major departmental stores, Multi-National Organizations and educational institutions within Nigeria and its sub-region. Founded as Arigold Toys in 1996 before transforming into a limited liability company, with the registration RC-439491 and named auldon limited in the year 2002.

Auldon limited is famously known internationally for pioneering the African Themed Unity Girls Dolls, a collection of 14-inch dolls, each representing Nigeria’s three major tribes which promotes cultural inclusion amongst Africans and her diaspora communities. The product is being created to deliver an empowering social message to girls around Nigeria and the world at large.

We are recruiting to fill the position below:

Job Title: Sales & Customer Service Representative

Location: Lekki, Lagos 
Employment Type: Full-time

Job Description

• Auldon toys is currently recruiting for a sales representative who will understands customer product needs, and recommends merchandise to drive sales and meet targets.
• Key responsibilities include processing transactions, managing inventory, maintaining store presentation, providing excellent customer service, Strong communication skills and also with a customer-focused mindset.

Responsibilities

• Greet and direct customers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Answer customers’ questions about specific products/services
• Conduct price and feature comparisons to facilitate purchasing
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers

Requirements and skills

• BSc in Business Admin or Marketing or related field is a must
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role
• Understanding of the retail sales process
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Track record of achieving sales quotas
• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Flexibility to work various shifts

Salary
N150,000 - N200,000 Monthly.

Application Closing Date
26th September, 20265.

How to Apply
Interested and qualified candidate should send their CV to: operations@auldontoys.com using Job Title as the subject of the mail.