Operations Steering Support (OPSS) Specialist (Victoria Island) at Ascentech Services Limited

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Operations Steering Support (OPSS) Specialist

Location: Victoria Island, Lagos
Employment Type: Full-time
Reports to: Area Operations Director

Position Overview

• As an Operations Steering Support (OPSS) Specialist, you will play a key role in supporting strategic and operational planning through insights into business performance, cost development, and forecasting.
• You will drive financial transparency, performance manage operational and cost KPIs, ensure data integrity and quality, and provide a single source of truth on cost and KPI reporting.
• The role is pivotal in enabling leadership to make data-driven decisions for the Area.
• You will work closely with Regional OPSS, Area Operations, Finance, and QSC colleagues to ensure performance is effectively planned, monitored, and continuously improved.
• Disclaimer: This role does not expand the scope of responsibilities but enhances the value and consistency of existing tasks performed within OPSS.

Key Responsibilities
Performance Management & Insights:

• Forecast key P&L elements on a monthly, quarterly, and annual basis.
• Translate business targets into operational KPIs per country/cluster.
• Calculate and analyze performance gaps against Budget, Plan, and Savings targets; follow up on corrective actions with stakeholders.
• Provide forward-looking, data-driven analytics with actionable recommendations.
• Deliver insights on cost developments and proactively address unasked questions.
• Support rollout of an Operating System for performance management in Area and Region.

Cost Transparency & Control:

• Support cost modeling and forecasting in collaboration with QSC and Controlling.
• Maintain terminal-level cost sheets to improve cost visibility and data accuracy.
• Monitor operational indicators influencing costs and drive unit cost performance.
• Collaborate on cost-saving initiatives, accrual accuracy, and cost categorization consistency.

Data Management & Reporting:

• Serve as a data steward, ensuring accuracy and quality of unit cost and KPI reporting.
• Partner with QSCs and Regional OPSS for a unified “one set of numbers” approach.
• Contribute to a standardized KPI repository linked to the budget process.
• Manage TRACO updates and explain deviations on unit cost.
• Drive best practices and continuous improvement mindset across the Area.

Planning & Budget Support:

• Provide input during forecasting and budgeting cycles, challenging and validating assumptions.
• Support tracking of cost and operational performance against budget.
• Assist Area leadership with scenario analysis and strategic planning initiatives.

Stakeholder Engagement & Execution Support:

• Act as a source of energy within the team, fostering engagement and improvement.
• Liaise between Area, QSC, and Regional OPSS to ensure priority implementation.
• Partner with procurement and operations on savings plans and KPI alignment.
• Participate in regional workshops, training sessions, and best-practice sharing.

Required Qualifications & Skills
Education & Experience:

• Bachelor’s Degree in Business, Finance, Economics, Engineering, or a related field.
• 2 - 5 years experience in planning, financial analysis, cost control, or operational reporting.
• Proven OPSS-style experience in data-heavy financial planning, performance steering, and cost forecasting.
• Prior experience in regional or global roles (not just country-level) is preferred.
• Familiarity with SAP, Power BI, and advanced Excel-based reporting.

Key Competencies:

• Strong analytical mindset with a hands-on, execution-driven approach.
• Ability to synthesize complex data into actionable insights.
• Effective communicator with cross-functional alignment skills.
• High energy, empathy, and a can-do attitude.
• Structured, self-driven, and able to manage multiple priorities.
• Passion for continuous improvement and process enhancement.

Application Closing Date
30th September, 2025.