Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
We are recruiting to fill the position below:
Job Title: IP Solutions Manager
Job ID: JR-154487 Location: Victoria Island, Lagos
Employment Type: Full-time
Job Summary
Translation of architecture requirements and design into fieldable infrastructure through detailed implementation design and thorough testing, implementation plans, laboratory and field testing.
Responsibilities
Stakeholder Management:
Works with stakeholders to establish network improvement plans. Participates with multiple stakeholders of multiple portfolio of projects to plan network release calendars. Ensures successful delivery of the portfolio on time and budget
Responsible for providing comprehensive input to stakeholders to support decision making
Proactively communicates issues and risks and escalate conflicts, proposing options for resolution
Able to drive effective conflict resolution between stakeholders
Manages all stakeholder communications with respect to project and operations status
In addition to building effective working relationships with stakeholders, the manager partners with stakeholders to execute against agreed-upon commitments
Responsible for managing stakeholder escalations/priority shifts to resolution and/or senior management escalation.
Management Reporting:
Participates in monthly operational reviews of platform performance and roadmaps
Ensures that operational fixes are translated into engineering plans
Collects, analyzes, organizes and presents data on projects and operations to senior management
Executes against operational KPIs.
Network Optimization:
Sets key performance indicators and metrics that are aligned with NSE and Product Management objectives. Participates in network design reviews and processes of various projects and products. Provides technology leadership by making available testing tools used in laboratory and field environments.
Resource and Budget Management:
Works closely across GTS and Technical Project Managers to track resource allocation and utilization for portfolio projects
Decisions are guided by policies, procedures and business plan; receives guidance and oversight from his/her manager
Requests approvals for additional expenses outside of approved budget/headcount
Communicates budget estimates, and ensures team executes assigned projects within approved budgets
Manages and/or escalates issues, as needed.
Network Engineering:
Reviews designs for all programs. Participates in operational readiness review including results of all testing and commissioning activities.
System Integration and Testing:
Drives cross functional evaluation of system issues. Reviews and approves system integration test results across multiple stakeholders and releases.
System Optimization:
Utilizes subject matter expertise and data from analysis, to propose system improvements to leadership
Oversees implementation of approved system improvement recommendations within functional area
Identifies and proposes improvement ideas.
Project/Program Management:
Responsible for producing and/or validating project plans, provided by project managers & technology professionals
Responsible for ensuring projects deliver on time and budget by holding contributors accountable for delivering on project milestones and deliverables
Responsible for identifying project execution risks and project-related issues, suggesting mitigation plans for resolution to management
Responsible for project resource allocation and management and budget management.
R&D/Innovation:
Drives innovation among the team.
Process/Policies/Standards:
Creation/refinement of efficient processes, standards, and policies. Monitors violations, and designs a remediation plan to ensure adherence.
Road Map/Planning:
Responsible for the planning of strategic priorities
Responsible for developing and communicating a roadmap of projects and initiatives to project/functional stakeholders.
People Management:
Is accountable for the performance and results of direct reports
Is responsible for: the performance management of team members, including disciplinary actions and hire/fire recommendations; GPS process including assessments and Total Rewards allocations of direct reports; talent development, including quarterly conversations, career pathways conversations and individual development/growth plans
Models the Equinix Culture and Values.
Review/Approvals/Escalations/Issues Resolution
Supports and trains resources and oversees quality in triage and troubleshooting practices
Leads troubleshooting efforts on critical issues with cross functional teams through resolution. Identifies improvements to address repeat issues
Manager oversees and supports RCA cycles, reviews management level reports related to issues and escalations.
Vendor Management:
Assists vendor resources with onboarding activities through all Equinix channels, ensuring vendor resources have appropriate workspace, system access, and tools
Manages/leads individual consulting resources, as assigned
Identifies initial commercial implications for vendor selection and performs initial due diligence
Provides inputs for vendor negotiations
Manages approved vendor relationships
Monitors and reports on delivery of vendor deliverables.
Country/Regional Management:
Manages team of local technology professionals in a given country
Executes against approved initiatives. Manages technology and/or human resources in a single location, being familiar with local language, law and regulations, as needed
Partners with global technology owners to implement and maintain global technology standards. Manages relationships with country stakeholders.