Hotel General Manager at Tribest Corporate Support Limited

Tribest is a corporate support solutions provider with a comprehensive range of people outsourcing services. We have a diversified team of management, strategy, banking and capacity development experts working together to provide organizations with the best human resource management solutions. With a team that diverse, we are setting new standards of performance and raising the bar in excellent service delivery.

We are recruiting to fill the position below:

Job Title: Hotel General Manager

Location: Lekki, Lagos
Employment Type: Full-time

About the Role

• As our General Manager, you will be the driving force behind our hotel's operations, strategy, and overall success.
• You will oversee all departments, ensuring the delivery of world-class service, maintaining impeccable standards, and maximizing profitability.
• We are looking for an individual with strong leadership qualities, a deep understanding of the Nigerian hospitality landscape, and a commitment to excellence.

Key Responsibilities

• Strategic Leadership: Develop and execute comprehensive business and financial plans to achieve and exceed hotel objectives. Analyze market trends, competitor activity, and guest feedback to drive strategic initiatives.
• Operational Excellence: Oversee all daily hotel operations, ensuring seamless service delivery across Front Office, Housekeeping, Food & Beverage, Maintenance, and other departments.
• Guest Experience Champion: Foster a culture of exceptional guest service, ensuring every visitor has a memorable and positive experience. Proactively address guest concerns and implement service recovery strategies.
• Financial Management: Manage budgets, P&L statements, and revenue streams effectively. Implement cost-control measures and drive profitability.
• Team Leadership & Development: Lead, inspire, and mentor a diverse team of hospitality professionals. Foster a positive work environment, promote professional development, and ensure high levels of employee engagement.
• Brand Standards & Compliance: Uphold and enhance brand standards, ensuring compliance with all Nigerian health, safety, and legal regulations.

What We're Looking For

• Proven experience as a Hotel General Manager or in a senior leadership role within the hospitality industry (minimum [e.g., 5-7] years).
• Demonstrated success in driving revenue growth, controlling costs, and improving guest satisfaction.
• Strong understanding of hotel operations, including F&B, rooms division, sales & marketing, and finance.
• Excellent leadership, communication, and interpersonal skills.
• Familiarity with the Nigerian market and relevant regulatory frameworks.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree or MBA is a plus.

Application Closing Date
27th October, 2025.