Branch Manager (Kwara) at a Reputable Global Commercial Bank - Premium Human Resource Solution

Premium HR Solutions - Our client, a reputable global Commercial Bank, is recruiting suitably qualified candidates to fill the position below:

Job Title: Branch Manager

Location: Ilorin, Kwara
Employment Type: Full-time
Grade : Manager – Deputy Manager (MGR – DM)

Job Summary

• The Branch Manager is responsible for the overall performance and operations of the branch, ensuring the delivery of superior customer experience, revenue growth, risk management, and operational efficiency.
• The role involves managing staff, driving business development, overseeing credit and retail services, and maintaining compliance with regulatory and bank policies.

Key Responsibilities

• Business Development & Revenue Growth
  • Drive branch-level retail and SME customer acquisition, deposits, and loan growth.
  • Identify local market opportunities and execute strategies to grow market share.
  • Develop partnerships with local businesses and organizations to boost brand presence.
• Customer Relationship Management
  • Maintain strong relationships with key clients, ensuring high customer satisfaction and retention.
  • Resolve escalated customer complaints in a timely and professional manner.
• Operations & Compliance
  • Ensure efficient branch operations and compliance with internal controls and regulatory standards.
  • Monitor branch expenses and implement cost-saving measures.
  • Conduct periodic audits, reconciliations, and risk assessments.
• Team Leadership
  • Lead, coach, and motivate branch staff to deliver exceptional service and meet KPIs.
  • Monitor staff performance, provide training, and oversee talent development.
• Credit & Lending Oversight
  • Review and approve credit applications within delegated authority.
  • Ensure effective credit risk management, documentation, and timely recovery.

Job Requirements

• Bachelor’s Degree in Banking, Finance, Business Administration, or a related field.
• Professional certifications (e.g. ACIB, ACCA) are an advantage.
• Minimum of 6 – 8 years banking experience, with at least 2–3 years in a supervisory or branch leadership role.

Salary
According to banking grade.

Application Closing Date
22nd September, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online