Supermarket Store Manager at Careers Verified Limited

At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.

We are recruiting to fill the position below:

Job Title: Supermarket Store Manager

Location: Anthony, Lagos
Employment Type: Full-time

Job Summary

• The Supermarket Store Manager is responsible for overseeing the daily operations of the store, ensuring excellent customer service, driving sales growth, managing staff performance, and maintaining high standards of merchandising, inventory, and store presentation.
• The role requires strong leadership, organizational skills, and the ability to make effective decisions to maximize profitability.

Key Responsibilities
Store Operations & Performance:

• Plan, organize, and manage day-to-day supermarket operations.
• Ensure smooth functioning of sales, inventory, cash handling, and customer service.
• Monitor store KPIs (sales, margins, shrinkage, etc.) and implement strategies to achieve targets.
• Enforce compliance with health, safety, and hygiene regulations.

Sales & Customer Service:

• Drive sales initiatives and promotional campaigns to maximize revenue.
• Maintain excellent customer service standards and resolve escalated complaints.
• Analyze customer feedback to improve shopping experience.

Inventory & Merchandising:

• Supervise stock management, ordering, and replenishment to avoid shortages or overstock.
• Ensure accurate stock control, proper rotation, and reduction of wastage.
• Oversee store layout, displays, and merchandising in line with company standards.

Staff Management:

• Recruit, train, schedule, and supervise staff to maintain productivity and service quality.
• Conduct performance reviews, motivate staff, and ensure discipline.
• Lead team meetings and promote a positive working environment.

Financial Management:

• Monitor budgets, control expenses, and optimize operational costs.
• Handle cash management, daily sales reconciliation, and financial reporting.
• Identify opportunities to improve profitability.

Reporting & Compliance:

• Prepare and submit regular reports on sales, operations, and staff performance.
• Ensure compliance with company policies, labor laws, and government regulations.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• 2–3 years of proven retail/store management experience, preferably in a supermarket.
• Strong leadership, organizational, and decision-making skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Proficiency in MS Office and retail management software (POS, ERP).
• Ability to work under pressure, multitask, and meet deadlines.

Key Competencies:

• Customer-focused mindset
• Strong commercial awareness
• Team leadership and staff development
• Analytical and result-oriented
• Integrity and accountability.

Salary
N130,000 - N150,000 Monthly. 

Application Closing Date
30th October, 2025.