ICT Officer at Redo Consult

Redo Consult is a professional recruitment and workforce–development company dedicated to helping organizations across multiple industries recruit, train, and retain top talent. With a focus on excellence and efficiency, we provide end-to-end staffing solutions—from sourcing and screening to onboarding and employee training.

Our team of experienced recruiters partners closely with businesses to understand their unique workforce needs, ensuring the placement of qualified professionals who can add immediate value. Beyond recruitment, we design and deliver targeted training programs that equip employees with the skills required to thrive in today's competitive market.

We are recruiting to fill the position below:

Job Title: ICT Officer

Location: Asaba, Delta
Employment Type: Full-time

Responsibilities

• Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.
• Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
• Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
• Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
• Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
• Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
• Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
• Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
• Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
• Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
• Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
• Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
• Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.
• Participate in on-call rotation and provide after-hours support for critical ICT issues and emergencies as needed.

Requirements and Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field; professional certifications (e.g., CompTIA, Cisco, Microsoft) preferred.
• Proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
• Solid understanding of network protocols, security principles, and best practices.
• Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus.
• Knowledge of cybersecurity threats and countermeasures, with experience implementing security controls and measures.
• Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex ICT issues efficiently.
• Excellent communication and interpersonal abilities, with the capacity to convey technical concepts to non-technical users.
• Detail-oriented with a focus on quality and accuracy in work.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
• Familiarity with ICT procurement processes and vendor management.

Application Closing Date
25th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: consulthrredo@gmail.com using the Job Title as the subject of the mail.