Recovery Officer at Honour Flow Group of Companies

Honour Flow Group of Company is a diverse conglomerate with a strong presence across multiple sectors. The company owns EJ Eatery, located in Ughelli and Sapele, offering quality dining services. It also manages Elo Trease Warehouse in Ughelli, providing essential storage solutions. In the manufacturing and production space, the group operates Elo Water in Otokutu, Warri, and EJ Bakery in Warri. Additionally, Honour Flow owns Elo Ice Cream, delivering sweet treats, alongside a fuel station and gas station serving the energy needs of the community. The group also holds Revelation Bank in Ughelli, contributing to the financial sector.

We are recruiting to fill the position below:

Job Title: Recovery Officer

Location: Ughelli, Delta
Employment Type: Full-time

Job Summary

• The Warehouse Recovery Officer is responsible for managing and recovering outstanding receivables related to warehouse operations, including supplier balances, damaged goods claims, and lost stock recoveries.
• This role ensures accountability within the warehouse, reconciles discrepancies, and maintains accurate recovery records to minimize financial loss for the company.

Key Responsibilities
Debt Recovery & Reconciliation:

• Monitor and track outstanding receivables linked to warehouse operations (supplier balances, lost stock, damage claims).
• Liaise with customers, vendors, and logistics partners to reconcile accounts and recover owed amounts.
• Maintain a detailed recovery tracker for all pending, ongoing, and closed recovery cases.
• Negotiate payment terms and settlement agreements where necessary.
• Ensure timely posting of recovered funds into the company’s financial records.

Warehouse Accountability & Investigation:

• Investigate cases of stock shortages, damages, or losses and initiate recovery actions from responsible parties (staff, transporters, vendors, or customers).
• Work closely with the Warehouse Supervisor, Storekeeper, and Audit team to ensure discrepancies are fully documented and addressed.
• Review daily stock movement reports to identify irregularities early.
• Recommend disciplinary or corrective actions for staff-related losses (with HR involvement).

Reporting & Documentation:

• Prepare weekly, monthly, and quarterly recovery status reports for management review.
• Maintain proper documentation for all recovery efforts, agreements, and settlements (digital and hard copies).
• Provide timely updates to management on critical unresolved cases and suggest escalation measures.

Stakeholder Engagement & Coordination:

• Follow up with sales and finance teams to ensure proper posting, clearing, and reconciliation of recovered funds.
• Coordinate with HR on staff-related recovery matters such as negligence cases or payroll deductions.
• Build and maintain professional relationships with transporters, suppliers, and clients to facilitate smooth recovery processes.

Risk Control & Loss Prevention:

• Identify trends in losses or damages and recommend preventive measures to management.
• Work with the audit team to strengthen internal controls and minimize future recoverable cases.
• Participate in periodic review meetings to discuss risk mitigation strategies.

Compliance & Policy Enforcement:

• Ensure that recovery processes follow company policies, labor laws, and regulatory requirements.
• Safeguard the company’s interest during negotiations, ensuring fairness and compliance.

Continuous Improvement & Support:

• Propose process improvements to speed up recovery timelines and reduce recurring losses.
• Support training programs for warehouse staff on accountability, proper handling, and loss prevention.
• Participate in periodic audits and stock counts as required.

Key Performance Indicators (KPIs)

• Percentage of recovered amounts vs. outstanding debts.
• Reduction in recurring stock loss or damages over time.
• Timeliness and accuracy of recovery reports.
• Resolution rate of recovery cases within agreed timelines.
• Compliance rate with company recovery policies and documentation standards.

Qualifications & Skills

• OND / HND / B.Sc. in Accounting, Finance, Business Administration, or related field.
• Minimum of 2 - 4 years of experience in debt recovery, inventory control, or finance operations.
• Strong negotiation and problem-solving skills.
• Good knowledge of warehouse processes, inventory systems, and basic accounting principles.
• High level of integrity, attention to detail, and persistence.
• Excellent written and verbal communication skills.
• Proficiency in MS Excel and basic ERP/accounting software.

Application Closing Date
21st October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: honourflowgroupofcompanies@gmail.com using the Job Title as the subject of the email.

Note: For inquiries, send a WhatsApp message to: 07014335204.