Lead Facility Manager at UPDC Facility Management Limited

UPDC Facility Management Limited is a leading facilities management company in Nigeria, providing top-level management, maintenance, care, and sustainable power solutions for residential, corporate, and commercial properties. For the last 20 years, we have delivered seamless facilities management services to UPDC-developed and third-party-developed properties. We currently provide excellent services to 50+ residential estates and commercial assets. Our customer-centric approach ensures suitably priced, functional, and efficient living and working environments. Our services include Integrated FM Services, Energy Management Services, Facility Conditions Assessment, and Facility Consultancy Services.

We are recruiting to fill the position below:

Job Title: Lead Facility Manager

Location: Abuja

Role Description

• Provide strategic and hands-on leadership across multiple high-end commercial sites in Abuja. Ensure operational excellence, strict compliance with PPE and work ethics standards, and premium service delivery to premium clients.
• Drive performance, safety, client satisfaction, and cost efficiency while developing team capability for scalable growth.
• Will supervise site supervisors, technicans, and HSE Officers. Will also handle budget management, optimize resource allocation, develop maintenance schedules, and implement energy management plans.

Key Responsibilities
Multi-Site Operations Management:

• Oversee day-to-day operations across multiple commercial facilities (hard and soft services).
• Implement standard operating procedures, preventive maintenance plans, and service level adherence.
• Monitor KPIs (uptime, response/resolution times, PPM compliance, HSE metrics, client satisfaction).

Client & Stakeholder Management:

• Serve as primary point of contact for premium/high-value clients; manage expectations and contracts.
• Conduct regular review meetings, present performance dashboards, and drive continuous improvement plans.
• Coordinate with vendors, external and internal stakeholders to resolve issues promptly.

Health, Safety, Security, and Environment (HSSE):

• Enforce PPE compliance, safe work practices, permit-to-work, and statutory requirements.
• Lead incident reporting, root-cause analysis, and corrective/preventive actions.
• Champion safety culture through toolbox talks, audits, and periodic drills.

Team Leadership & Development:

• Lead Site Supervisors and site teams with clear goals, accountability, and coaching.
• Plan manpower, schedules, and succession; oversee onboarding and ongoing training.
• Foster a culture of discipline, professionalism, and continuous improvement.

Technical & Operational Excellence:

• Ensure reliability of critical assets (power, HVAC, fire systems, water, vertical transport).
• Review asset condition reports and optimize maintenance strategies (PPM, PdM, CM).
• Drive energy efficiency and sustainability initiatives; track consumption and cost savings.

Compliance, Documentation & Reporting:

• Maintain up-to-date documentation: SOPs, SLAs, risk assessments, asset registers, and logs.
• Prepare weekly/monthly performance reports and budgets; manage CAPEX/OPEX within targets.
• Ensure compliance with local regulations, client policies, and company standards.

Continuous Improvement & Projects:

• Identify operational gaps; implement structured improvement projects with clear ROI.
• Support mobilization of new sites and transitions, ensuring seamless handovers and service continuity.

Qualifications

• Bachelor’s Degree in Engineering, Facilities Management, or related field; advanced certification preferred (e.g., IFMA, BIFM, NEBOSH/IOSH).
• 7–10+ years in facilities management with at least 3 years leading multi-site commercial operations.
• Proven experience serving premium commercial and/or public sector clients while meeting strict SLAs.
• Strong knowledge of HSE compliance, PPE enforcement, and facility systems.
• Demonstrated leadership, stakeholder management, and data-driven decision-making.

Key Competencies:

• Leadership and team accountability
• Client-centric communication and relationship management
• Operational discipline and attention to detail
• Planning, prioritization, and multi-site coordination
• Problem solving, RCA, and continuous improvement mindset
• Financial acumen (budgeting, cost control, vendor management)
• Data literacy (CMMS/CAFM, KPI dashboards, reporting)
• Facility Management, Building Maintenance, and Property Management skills
• Experience in Energy Management and Sustainable Practices
• Strong problem-solving, decision-making, and project management skills
• Ability to develop and manage budgets, schedules, and vendor contracts
• Excellent written and verbal communication skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online