Call Center Agent at Code Lab IT & Engineering Services

CodeLabProjects Group(CLP) is an American conglomerate of companies, Located in the Maryland,U.S.A and currently expanding operations to Liberia, Nigeria, Ghana, Ethiopia,the Caribbean other part of Africa and Asia, currently headquartered in the U.S, As of 2018.

At CodelabProjects we have concentrated on these assets to deliver solutions that improve customer performance over the years. Today, We support small and large businesses around the world. We go the extra mile by gaining deep understanding of our client's business environment,trends and applying most relevant solutions that would definitely ensure a return-on-investment.

We are recruiting to fill the position below:

Job Title: Call Center Agent

Location: Delta
Job type: Full-time (On-site)

About the Role

• We’re on the hunt for a charismatic communicator who knows how to win people over with just their voice (and maybe a little charm).
• As our Call Centre Agent / Virtual Sales Assistant, you’ll be the frontline closer—handling inbound/outbound calls, following up on leads, and turning interest into action.
• This isn’t your average customer support gig—we need someone who can talk the talk and close the deal.

Responsibilities
What You'll Be Doing:

• Make and receive calls with confidence, clarity, and professionalism
• Engage prospects, build rapport quickly, and pitch services/products effectively
• Follow up on warm leads and turn them into paying customers
• Keep records of interactions, track conversions, and update CRM tools
• Handle inquiries via phone, email, or chat in a friendly, persuasive tone
• Assist in marketing tasks like email outreach, follow-ups, and appointment scheduling.

Requirements
What We're Looking For:

• Interested candidates should possess a Bachelor’s Degree with 2 years work experience.
• Fluent, articulate English speaker with a warm, confident voice
• Strong background in sales, marketing, or telemarketing
• Proven ability to close deals—you know how to turn a “maybe” into a “yes!”
• Comfortable working with sales scripts, objection handling, and CRM tools
• Organized, reliable, and self-motivated
• Ability to adapt your tone and pitch depending on the client
• This is an Onsite role in Delta.

Application Closing Date
Not Specified.