Head, Agency Development at Prudential Zenith Life Insurance

Prudential Plc, one of the oldest and most strongly capitalized life insurance companies in the world, acquired a majority stake in Zenith Life Assurance, which gave rise to a new company, Prudential Zenith Life The union is set to redefine the Nigerian insurance sector, building on the existing strength of Zenith Life, which is one of the fastest-growing life insurance companies in Nigeria, with gross written premium of N3.6 billion at the end of 2017. Alongside its entry into Nigeria, Prudential also formed an exclusive Bancassurance partnership with Zenith Bank in Nigeria and Ghana.

We are recruiting to fill the position below:

Job Title: Head, Agency Development

Location: Lagos
Job type: Full time

Key Responsibilities

• Develop and execute a comprehensive 3—5 year strategic roadmap for the agency channel, aligned with the company's overall business objectives and growth targets.

Market Penetration:

• Design and implement innovative strategies for corporate market penetration, geographic expansion, and targeting new customer segments.

Performance Analytics:

• Utilize data-driven insights from Management Information (MI) systems to identify trends, forecast performance, and make informed strategic decisions to optimize channel productivity and profitability.

Product Alignment:

• Collaborate with Product Development and Marketing teams to ensure agency product offerings are competitive, meet market needs, and are supported with effective sales tools and campaigns.

Manpower Planning:

• Architect a robust and sustainable recruitment strategy to build a large, productive, and loyal agent force, focusing on both quantity and quality of hires.

Future-ready Initiatives:

• Research and propose new technologies, training methodologies, and sales practices to future-proof the agency channel and maintain a competitive advantage.

Operational Management Team:

• Directly manage and mentor a team of Zonal Heads of Agency, Agency Development Executives and Team Leaders, setting clear performance expectations (KPIs) and fostering a culture of high performance and accountability„
• Field Support & Ensure the effective implementation of field coaching programs.
• Oversee and validate that the Team are actively supporting agents in the field to enhance productivity and sales closure rates.

Performance Management:

• Monitor key performance indicators (KPIs) such as Active
• Annual Premium Equivalent (APE), Case Count, and
• Productivity Ratios on a weekly and monthly basis.
• Take corrective action to address gaps and ensure targets are met

Recruitment Drive:

• Execute the manpower expansion strategy, overseeing the recruitment process to achieve a significant exceed monthly growth targets (eg, 10% monthly growth in active agents).

Training & Development:

• Partner with the Agency Training Department to ensure continuous training programs for new agents and existing agents (Agency Building) are effective and yield measurable improvements in performance.
• Reporting: Ensure accurate and timely submission of all sales reports.

Qualifications (Educational & Professional)

• Bachelor's Degree in Business Administration, Finance, Marketing, or a related field minimum of second class lower.
• MBA/M.Sc. or relevant professional certification (e.g„ QIN) is a strong advantage.

Required Experience/Knowledge:

• Minimum of 10 years of experience in the life insurance agency distribution, with at least 3 years in a senior leadership role directly managing an agency sales force.
• Proven and verifiable track record of successfully growing an agency network (manpower and productivity) and achieving premium income targets.

Key Skills & Competencies:

• Industry Insight: Deep understanding of the Nigerian insurance market landscape, regulations, and competitive dynamics.
• Analytical & Numerical Acumen: Ability to translate strategy into actionable operational plans.
• Team Management: Ability to inspire Icirge teams effectively and influence stakeholders.
• Proficiency in using CRM systems and advanced MS Office
• Suite: Excel for data analysis.
• Results-Oriented Execution: Skilled in evaluating, monitoring & improving processes and systems.
• Project Management: Experienced in planning and executing strategic initiatives.
• Coaching & Development: Strong at guiding others, grooming talent and building leadership capacity.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should submit their Resume to: careers@prudentialzenith.com using job title as email subject.