Sub Category

Trainee / Graduate Jobs

Administrative Jobs in Nigeria

Advertising Jobs Nigeria

Accounting Jobs in Nigeria

Auditing Jobs Nigeria

Arts Jobs in Nigeria

Android / IOS Developer Jobs

Agriculture Jobs in Nigeria

Architecture Jobs in Nigeria

Aviation Jobs in Nigeria

Automobile Jobs in Nigeria

Banking Jobs in Nigeria

Computer & InfoTech Jobs

Computer / IT Support Jobs

Customer Service Jobs

Civil Engineering Jobs

Cook / Chef Jobs

Database Jobs in Nigeria

Driving / Dispatch Rider Jobs

Education Jobs for Nigerians

Real Estate Jobs

Electrical/Electronics Jobs

Engineering Jobs in Nigeria

Facility Mgt Jobs in Nigeria

Finance Jobs in Nigeria

Front Desk Jobs in Nigeria

Geology Jobs

Government Jobs in Nigeria-

Graphics Design Jobs

Hospitality Jobs in Nigeria

Hotel Jobs in Nigeria

HR Jobs in Nigeria

Industrial Attachment (Internship)

Insurance Jobs in Nigeria

Journalism / Content Writing Jobs

Law Enforcement / Security Jobs

Lecturing Jobs in Nigeria

Law / Legal Jobs in Nigeria

Linux & Unix Jobs Nigeria

Marketing & Sales Jobs

Maritime & Shipping Jobs

Medical & Healthcare Jobs

Military Jobs in Nigeria

Computer Networking Jobs

NGO Jobs in Nigeria

Oil & Gas Jobs in Nigeria

Oracle Jobs in Nigeria

Personal Assistant Jobs

PHP & MySQL Jobs in Nigeria

Physician / Medical Officer Jobs

Public Relation Jobs

Programming / Software Jobs

Pri/Sec Sch Teaching Jobs

Real Estate Jobs in Nigeria

Remote / Work-at-home Jobs

Research Jobs in Nigeria

Safety & Health Jobs

Secretarial Jobs in Nigeria

Security Jobs in Nigeria

Sales Jobs

Shipping & Maritime Jobs

Student Jobs in Nigeria

Software Developer Jobs

System Admin Jobs in Nigeria

Teaching Jobs in Nigeria

Telecommunication Jobs

Semi-skilled / Factory Work

Volunteer Jobs Nigeria

Web Developer Jobs Nigeria

Web Designer / Frontend / UI Jobs


Job Filter

Get Latest Nigerian Jobs Alert!
Enter your email below.






  
          Popular Jobs
Trusted Oil & Gas, Power, and Renewable Energy Service Company Job Recruitment (6 Positions)

Cobranet Limited Job Recruitment (5 Positions)

Techdoctorinnovations Job Recruitment (5 Positions)

Fortesoft Systems Limited-NIIT Job Recruitment (3 Positions)

BOGO Beverages Limited Job Recruitment (3 Positions)

She Code Africa Job Recruitment (5 Positions)

Ascentech Services Limited Job Recruitment (34 Positions)

Kyosk Digital Services Limited Job Recruitment (4 Positions)

HNJ Exclusive Job GOODY Bag - October Week One UPDATE!

Kennedia Consulting Limited Job Recruitment (9 Positions)

Rainbow Heritage Group Limited Job Recruitment (3 Positions)

Fort Knox Outsourcing Limited Job Recruitment (16 Positions)

Growth Partner Intermediaries Limited Job Recruitment (3 Positions)

HNJobs (Recap): Remote / Work-At-Home Job Opportunities

BAT Computer Technologies Limited Graduate & Exp. Job Recruitment (3 Positions)

FoliXx Hospitality Job Recruitment (4 Positions)

Royal Power and Energy Limited Job Recruitment (3 Positions)

Nine Stars Agricultural Company Limited Job Recruitment (3 Positions)

Oilserv Limited Job Recruitment (8 Positions)

Verto Job Recruitment (3 Positions)

Latest Graduate & Management Trainee Job Recruitment in Nigeria - HNJobs (Weekly Recap)

Seadolf System Global Services Limited Internship & Exp. Job Recruitment (3 Positions)

Respected Solutions & Investment Limited Job Recruitment (4 Positions)

Reddington Hospital Job Recruitment (3 Positions)

FrieslandCampina WAMCO Nigeria Plc Job Recruitment (3 Positions)

OgbeniHR Solutions Job Recruitment (3 Positions)

Talent Pool Resources International Limited Job Recruitment (4 Positions)

Nepal Energies Limited Job Recruitment (3 Positions)

Christian Aid (CA) Job Recruitment

Pulse Nigeria Job Recruitment (13 Positions)

Hobark International Limited (HIL) Job Recruitment (16 Positions)

Welcome U Shopping Centre Job Recruitment (4 Positions)

Latest Entry-level & Internship Job Recruitment in Nigeria - HNJobs (Weekly Recap)

HNJobs (Recap): Federal / State Government Job Opportunities - HNJ Exclusive

Latest Customer Service / Front Desk Job Recruitment in Nigeria - HNJobs (Weekly Recap)

HNJobs (Recap): International Agency / NGO / Multinational Job Opportunities - HNJ Exclusive

Latest Oil & Gas Job Opportunities in Nigeria - HNJ Exclusive

Multipro Consumer Products Limited Job Recruitment (4 Positions)

Polaris Digitech Limited Internship & Exp. Job Recruitment (4 Positions)

Service Arts and Hospitality Academy (SAHA Africa) Job Recruitment (4 Positions)

The Startup Place Limited Job Recruitment (7 Positions)

SKLD Integrated Services Job Recruitment (4 Positions)

Ikeja Electricity Distribution Company (IKEDC) Job Recruitment (6 Positions)

Lington and Bernie Consulting Limited Job Recruitment (4 Positions)

Coca-Cola Hellenic Bottling Company Trainee & Exp. Job Recruitment (10 Positions)

RNP Services Job Recruitment (4 Positions)

Eastern & Western Hospital Job Recruitment (3 Positions)

Rozdon Integrated Systems Limited (Rozdon ISL) Job Recruitment (14 Positions)

MTN Nigeria Job Recruitment (20 Positons)

LEAM Consulting Job Recruitment (10 Positions)


Call Centre Agent at IDP Education Limited

Posted on Thu 02nd Oct, 2025 - hotnigerianjobs.com --- (0 comments)


IDP Education Limited is the world's largest international student placement provider. We help international students study in Canada, Australia, New Zealand, Ireland, UK, and USA. Our success comes from connecting students with the right course in the right university or institution and in the right country.

We are recruiting to fill the position below:

Job Title: Call Centre Agent

Requisition ID:  3550
Location: Lagos
Job Type: Full Time

Role purpose

  • The position forms an important part of the Digital Experience Support Team strategy which provides IDP with a complete customer engagement experience through its omnichannel contact centre (outbound calls, online chat, social, inbound and others).
  • The key focus of the role is to engage with potential and existing customers through telephone calls, online chat, and social channels in order to identify genuine sales leads for delivery to, and conversion by, our local Student Placement Counsellors.
  • In addition to this there is a strong focus on providing a high-quality customer experience while proactively offering and selling additional Value-Added Services.
  • This position must provide excellent sales and customer service to prospective customers via all channels operated within the contact centre, whilst building and maintaining the leads management database.

Key Accountabilities:

  • Confidently, politely, and professionally make warm and “cold calls” to customers
  • Use open and outcome drive questioning to accurately define customer needs.
  • Respond to all customer enquiries in a highly professional, efficient, and friendly manner
  • Be prompt at identifying customers’ problem for which a solution can be offered by IDP’s services and products
  • Go above and beyond to resolve customers’ enquiries where required to create positive IDP customer experiences

Required Experience

  • Must be fluent in English.
  • Strong communication skills / local language (verbal and written) is essential.Minimum 2 year’ sales or customer service experience
  • Experience in managing enquiries from online chat and social media platform.
  • Ability to make warm and “cold calls” confidently and professionally to customer.
  • Ability to build rapport quickly with customers over the phone.
  • Excellent listening skills to actively listen to customers and interpret their needs.
  • Effectively deal with objections
  • Demonstrated ability to work effectively in a team environment.
  • Demonstrated organizational and time management skills, with the ability to prioritize.
  • An ability to service and work with people from different cultural backgrounds.
  • Results driven with a ‘can do’ attitude.
  • Intermediate level of computer literacy - MS Office - Word, Excel, and email.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


  

Comments (0)


Post a Comment
Name: *
Email: *
Comment: *