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Receptionist / Front Desk Executive at Brainshare Technologies & Services Nigeria Limited

Posted on Thu 02nd Oct, 2025 - hotnigerianjobs.com --- (0 comments)


Brainshare Technologies is a Telecom services provider. We provide internet services and other value added services through our fiber optic infrastructure.

We are recruiting to fill the position below:

Job Title: Receptionist / Front Desk Executive

Location: Lekki Phase 1, Lagos Island - Lagos
Employment Type: Full-time

Main Duties

  • Manage incoming and outgoing mails, packages and deliveries and route to the appropriate department.
  • Answer and direct calls to the appropriate department or staff member.
  • Maintain a clean and organized front desk area and board room.
  • Maintaining a positive, empathetic and professional attitude toward Customers at all times.
  • Keeping records of Customer interactions, transactions, comments and complaints.
  • Assist with administrative tasks as needed, such as data entry, filing and document preparation.
  • Schedule appointments and meetings for staff members.
  • Ensure Customer satisfaction and provide professional Customer support at all times.
  • Build sustainable relationships and trust with external and internal Customers.
  • Liaise with Customer Support on fault resolutions and Customer account reconciliation.
  • Engage Customer over phone and direct them to Customer Support Unit for prompt resolution.
  • Manage the organization website chat bot or other inquiry.
  • Manage the social media of the organization.
  • Manage the delivery of parcel/order.
  • Follow communication procedures, guidelines and policies.
  • Any other tasks assigned to you by the Management.

Personal Qualities & Qualifications

  • Degree holder in Mass Communication, English or related discipline from a reputable higher institution.
  • Problem-solving skills.
  • Ability to communicate clearly.
  • A highly effective individual who has an absolute eye for detail and is focusedon improving business performance.
  • Service and process knowledge.
  • Friendly attitude.
  • Strong time Management.
  • Must possess excellent customer interface, analytical and presentation skills and be able to influence internal and external organizations.

Demand on the Job:

  • Must have at least 3 years cognate experience in Front Office Management.
  • Excellent communication skills, both written and verbal.
  • Commanding personality to handle stressful situations with ease.
  • Computer proficiency with knowledge of Microsoft Office.
  • Ability to multitask and prioritize tasks effectively.
  • Ability to work under none or minimal supervision.
  • Maybe required to work weekend once in a while.

Application Closing Date
30th October, 2025.

Method of Application
Interested and qualified candidates should send their CV and a full picture to: careers@brainshare.ng using the Job Title as the subject of the email.


  

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