Front Desk Officer at Jotani Living

Jotani Living is a hospitality and lifestyle brand committed to providing exceptional guest experiences through luxury accommodation, fine dining, and premium service delivery. We pride ourselves on blending comfort, elegance, and professionalism to create a welcoming environment for our guests.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Work Schedule: One day on / One day off

Job Summary

• We are seeking a professional and customer-oriented Front Desk Officer to serve as the first point of contact for our organization.
• The ideal candidate will manage reception and administrative duties, ensuring a welcoming and efficient environment for guest, visitors, and staff.

Key Responsibilities

• Greet and welcome guestwith a positive, professional attitude.
• Answer and direct phone calls in a polite and timely manner.
• Manage front desk operations including check-ins, inquiries, and appointments.
• Maintain security by following procedures and controlling access (monitoring logbooks, issuing visitor badges, etc.).
• Keep accurate records of office activities and update databases when necessary.
• Provide administrative support such as filing, photocopying, scanning, and correspondence.
• Ensure the reception area is tidy, presentable, and stocked with necessary supplies.
• Handle basic customer service complaints or escalate to the appropriate department.
• Support other departments with administrative tasks as needed.

Requirements

• Minimum of OND / HND/ BSc Degree in any related field.
• Previous experience as a Front Desk Officer, Receptionist, or in a customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional attitude, neat appearance, and good grooming.

Benefits

• Salary: N80,000 Monthly.
• Accommodation Available
• HMO Provided

Application Closing Date
10th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hrjotanjgroup@gmail.com using “Front Desk Officer” as the subject of the email.