FibreHub is a telecommunication and Information Technology service company. We offer a combination of business solutions designed to enhance the efficiency and productivity of our clients. Over the years we have been able to identify and develop competence for analyzing and understanding business operations, the cost drivers, and operational hiccups that create inefficiencies and challenges in organizations. We have numerous customized business solutions designed to address our client's specific telecommunication challenges; giving the organization the required edge in today’s highly competitive market.
We are seeking a skilled Fiber Field Technician who will be responsible for the installation, splicing, testing, maintenance, and repair of fiber optic cables and related infrastructure.
The role involves supporting network rollouts, troubleshooting connectivity issues, ensuring service quality, and providing on-site technical support to customers and internal teams.
Responsibilities
Install, splice, terminate, and test fiber optic cables for backbone, access, and last-mile connections.
Perform aerial and underground fiber installation in compliance with safety standards.
Carry out customer premises equipment (CPE) installation and ensure proper connectivity.
Diagnose and repair fiber cuts, faults, and service interruptions.
Conduct OTDR, power meter, and light source testing for link verification.
Provide timely resolution of service-affecting issues and escalate complex faults when necessary.
Support NOC and optimization teams in maintaining network uptime and performance.
Assist in planned maintenance activities such as link upgrades, re-routing, and preventive maintenance.
Document and update network records, splicing diagrams, and test results.
Interact with customers during installation and fault resolution, ensuring professionalism and customer satisfaction.
Educate customers on proper use and care of installed services.
Adhere to company safety standards and regulatory requirements during field operations.
Ensure proper use of tools, vehicles, and protective equipment.
Key Performance Indicators (KPIs)
SLA adherence for fault resolution.
Quality of fiber installations and splicing.
Customer satisfaction ratings.
Accuracy of documentation and reporting.
Compliance with safety and operational standards.
Key Attributes and Competiences
B.Sc. in Telecommunications, Electrical/Electronics Engineering, Computer Science, or related field.
Minimum 2–3 years of hands-on experience in fiber optic installation and maintenance (preferably in an ISP or telecom environment).
Proficiency with OTDR, power meters, splicing machines, and other fiber testing tools.
Strong knowledge of fiber cable construction, termination, and splicing techniques.
Understanding of GPON, FTTH, Metro Fiber, and backbone infrastructure.
Strong problem-solving and analytical skills.
Excellent communication and customer service skills.
Ability to work under pressure and in challenging environments.
Willingness to work flexible hours ( weekends, and holidays if needed).
Salary
N130,000 - N150,000 monthly.
Application Closing Date
31st October, 2025.
How to Apply
Interested and qualified candidates should forward their Applications and CVs to: hr@fibrehub.com.ng using the Job Title as the subject of the email.