Customer Service Representative at Respected Solutions & Investment Limited

Respected Solutions is a leading pawn shop in Nigeria, providing quick and reliable loans against cars, gold, luxury watches, gadgets, and other valuables. Whether you require a loan against gold, luxury watch, jewelry, or even a against car, we provide competitive interest rates and easy repayment options. Our government approved and licensed services guarantee a secure and trustworthy borrowing experience.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Lekki, Ikota Axis - Lagos
Employment Type: Full-time (On-site)

Key Responsibilities

• Respond promptly to customer inquiries via phone, email, WhatsApp, or in person.
• Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
• Maintain accurate customer records and update internal databases.
• Provide product/service information and resolve any emerging issues.
• Collaborate with other departments to improve customer experience.
• Ensure a professional and friendly tone in all customer interactions.

Requirements

• 1–2 years proven experience in a customer-facing role.
• Strong communication and problem-solving skills.
• Ability to work under pressure and handle multiple tasks.
• Tech-savvy with good knowledge of Microsoft Office or CRM tools.
• Excellent interpersonal skills and attention to detail.
• Must reside within or very close to the Lekki/Ikota axis for ease of commute.
• Proximity to Lekki / Ikota is essential.

What we Offer

• Competitive salary of N150,000 / month
• Friendly and supportive work environment
• Opportunities for career development and growth
• On-site training and performance incentives.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: talent@respectedsolution.co using the job title as the subject of the mail.