Restaurant Supervisor at Domeo Resources International (DRI)

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Restaurant Supervisor

Location: Anambra
Employment Type: Full-time

Description

• The Restaurant Supervisor will oversee daily operations of the restaurant to ensure smooth service delivery, customer satisfaction, and adherence to quality and hygiene standards.
• The role involves supervising staff, managing schedules, monitoring food service and kitchen activities, and ensuring that all guests enjoy a positive dining experienc
• The ideal candidate will be organized, service-oriented, and capable of leading a team in a fast-paced environment.

Role Responsibilities
Operations and Service Supervision:

• Supervise daily restaurant operations, ensuring efficient and consistent service.
• Monitor food preparation, presentation, and service to ensure quality and compliance with company standards.
• Coordinate front-of-house and kitchen activities for seamless operation.
• Ensure compliance with health, hygiene, and safety regulations.
• Handle customer inquiries, feedback, and complaints promptly and professionally.

Staff Supervision and Training:

• Assign tasks and monitor staff performance during shifts.
• Train and coach team members on service standards, customer care, and hygiene practices.
• Manage shift schedules, attendance, and staff deployment to ensure adequate coverage.
• Motivate and discipline staff as necessary, maintaining high morale and teamwork.

Inventory and Cost Control:

• Monitor stock levels of food, beverages, and supplies, initiating restocking as required.
• Reduce waste and manage portion control to maintain cost efficiency.
• Assist in inventory counts and reporting.

Customer Service and Quality Assurance:

• Maintain high standards of customer satisfaction and service delivery.
• Handle reservations, special requests, and VIP guests efficiently.
• Ensure consistent implementation of restaurant policies and procedures.

Reporting and Documentation:

• Prepare daily reports on sales, staff performance, and operational issues.
• Maintain accurate records of inventory, incidents, and maintenance needs.
• Assist management in developing and implementing operational improvements.

Qualifications and Requirements
Education and Certifications:

• Minimum of an OND / HND / Bachelor’s Degree in Hospitality Management, Business Administration, or a related field.
• Professional certification in Food Safety or Hospitality Management is an added advantage.

Experience:

• Minimum of 2–4 years’ experience in restaurant or hospitality operations, with at least 1 year in a supervisory role.
• Proven experience in customer service and team management.

Skills
Operational and Leadership Skills:

• Strong leadership and team coordination abilities.
• Ability to supervise and motivate a diverse team effectively.
• Excellent organizational and multitasking skills.

Customer Service and Communication:

• Outstanding interpersonal and communication skills.
• Strong customer service orientation with problem-solving abilities.

Financial and Analytical Skills:

• Basic understanding of restaurant budgeting, sales reporting, and cost control.
• Ability to analyze operational data and recommend improvements.

Health, Safety, and Compliance:

• Good knowledge of food hygiene, safety regulations, and quality assurance practices.
• Ability to enforce cleanliness and compliance standards consistently.

Teamwork and Adaptability:

• Ability to work collaboratively in a team-oriented environment.
• Flexibility to work shifts, weekends, holidays, and during peak hours.

Application Closing Date
18th October, 2025.

How to Apply
Interested and qualified candidates should forward their CVs and cover letters to: recruitment@domeoresources.org using "Restaurant Supervisor " as the subject of the email.

Note: Only shortlisted candidates will be contacted.