Sales Account Manager - Nigeria & West Africa at TeKnowledge

At TeKnowledge, we turn complexity into clarity – and potential into progress. We go beyond problem-solving to transform how you grow. By blending cutting-edge technology with expert insight, we help enterprises, governments and tech vendors tackle their biggest challenges while preparing them for what’s next. From strategy to execution, we drive smarter, faster, and more sustained innovation—empowering organizations with the capability and control to lead with confidence.

We are recruiting to fill the position below:

Job Title: Sales Account Manager

Job ID: 16549
Location: Victoria Island, Lagos
Job type: Full-time

Overview

• We’re seeking a Sales Account Manager – Nigeria & West Africa to lead customer engagement and drive digital transformation for new clients, preferably in the banking sector.
• This is a full-time, remote role and is ideal for a seasoned sales leader with strong executive presence, deep expertise in B2B technology solutions, and a passion for growing strategic accounts across the region.

Responsibilities
Driving Growth through Focusing on the Customer:

• Maintain deep understanding of customer business needs, KPIs, and strategic priorities.
• Guide peers in aligning TeKnowledge solutions with customer goals and translating features into tangible business outcomes.
• Lead digital transformation initiatives that create business value and drive impact.
• Enable and coach cross-functional teams to co-develop strategic account plans.
• Align partner and internal resources to customer and industry-specific needs.
• Identify opportunities for new revenue, adoption, and customer relationship growth across the portfolio.

Sales & Business Excellence:

• Oversee revenue forecasting and progress tracking within the assigned portfolio and market segments.
• Set strategic goals and priorities, manage pipeline health, and drive alignment with business objectives.
• Guide planning and prioritization across multiple complex accounts.
• Lead execution of corrective actions in response to escalations or blockers, and drive root-cause resolution.
• Engage in contract negotiation, risk management, and revenue protection strategies.
• Foster a high-performing virtual team, ensuring consistent delivery excellence and customer satisfaction.

Strategic Relationship Management:

• Expand and manage a strong network of key decision-makers, partners, and stakeholders.
• Partner with internal teams and customers to develop long-term digital strategies.
• Drive strategic marketing and go-to-market initiatives in collaboration with business and technical leads.
• Identify and onboard new partners/vendors to accelerate growth in emerging markets.

Qualifications

• 10+ years of experience in B2B technology/services sales and strategic account management.
• Proven knowledge in Cybersecurity, AI/Automation, Customer Experience (CX), professional services, or digital skilling/change management programs.
• Strong track record of new logo deals in the banking sector.
• Fluency in English and one or more regional languages.
• Strong executive presence with excellent written and verbal communication skills.
• Willingness and ability to travel within the Africa region.

Why You’ll Enjoy It Here 

• Be Part of Something Big – A growing company where your contributions matter.
• Make an Immediate Impact – Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
• We Care – Integrity, empathy, and purpose guide every decision.

Application Closing Date
Not Specified.