Human Resources Executive at Khenpro Global Services

Khenpro Global Services is a human capital organization based in Lagos, Nigeria. We provide human resources services to various clients in different sectors. Our Recruitment and Outsourcing Services have helped improve the efficiency and effectiveness of our clients' service delivery. Our main focus is to enhance client organizations by providing quality services on various aspects of their human resources, allowing the organization to focus on its core issues.

We are recruiting to fill the position below:

Job Title: Human Resources Executive

Location: Mainland, Lagos
Employment Type: Full-time

Full Job Description

• The HR Executive plays a vital role in managing the day-to-day human resources operations across multiple outlets. This includes recruitment, employee relations, onboarding, performance management, compliance, payroll support, and ensuring smooth HR coordination between the store and head office.
• The ideal candidate should be people-oriented, detail-driven, and familiar with the unique dynamics of the QSR/retail industry.

Key Responsibilities
Recruitment & Onboarding:

• Source, screen, and shortlist candidates for outlet and support office roles.
• Coordinate and conduct interviews in collaboration with outlet managers.
• Manage onboarding, orientation, and documentation for new hires.
• Maintain updated employee database and personnel files.

Employee Relations & Engagement:

• Act as the first point of contact for employee queries and grievances.
• Foster a positive work culture and ensure compliance with company values and policies.
• Support HR Manager in organizing engagement and team-building activities.
• Conduct exit interviews and analyze attrition trends.

Attendance, Payroll & Administration:

• Monitor attendance records, shift rosters, and leave applications.
• Coordinate with finance/payroll team to ensure accurate and timely salary processing.
• Manage staff movement, transfers, and outlet-level manpower planning.
• Support compliance with labor laws and HR audit requirements.

Performance Management:

• Track probation reviews, performance appraisals, and training needs.
• Support in implementing KPI tracking and performance improvement plans.
• Coordinate staff recognition and reward programs.

HR Compliance & Reporting:

• Ensure compliance with statutory requirements (e.g., pension, tax, HMO, etc.).
• Maintain HR reports, staff turnover data, and manpower analysis.
• Liaise with relevant authorities or HR consultants on compliance matters.

Qualifications & Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 2-4 years’ experience in HR operations, preferably in QSR, retail, or hospitality.
• Strong understanding of labor laws and HR best practices.
• Experience using HR software or attendance management systems is an advantage.

Skills & Competencies:

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Problem-solving and conflict resolution skills.
• High level of integrity and confidentiality.
• Ability to multitask in a fast-paced retail/QSR environment.

Salary
N300,000 - N450,000 / Month.

Application Closing Date
1st December, 2025.