Rental & Used Operations Supervisor - East at Mantrac Nigeria Limited

Mantrac is the sole distributor for Caterpillar products in Nigeria, distributing and supporting machinery, power systems and material-handling equipment. The company provides customers with comprehensive solutions, backed by technical know-how, experience and in-depth knowledge of their local markets.

We are recruiting to fill the position below:

Job Title: Rental & Used Operations Supervisor - East

Location: Lagos
Job Type: Full-time

Summary of Responsibilities

• To supervise and control the rental operations (Power Systems equipment) on a day-to-day basis.
• Responsible for covering fleet management, repairs, overhauls, installations, breakdown and spares management.
• Responsible for working to KPI and budget standards; participate in the annual preparation of operation objectives, manpower plan and operating budget. Responsible for achieving the profit forecast.
• Expected to maximize profit and satisfy the customer’s needs through cost control and effective use of the available resources with a large focus on health and safety and process implementation.

Main Function

• Meet with all stakeholders and report regularly.
• Meeting and exceeding all H&S and process targets.
• Ensure all repairs are done in time.
• Follow up on Engineers/Technicians to ensure job completion without delay or complaint.
• Prepare dispatch schedules for Engineers/Technicians to Customer’s site and review completed jobs.
• Provide tools, equipment and information necessary in solving customer’s problems.
• Estimate cost of repairing and prepare quotations for major repair jobs on site.
• Check Engineers’ timecards, service reports and parts requisitions.
• Monitor work order to avoid delay in carrying out jobs.
• Prepare quarterly report on Engineer’s performance and calculate their bonuses accordingly.
• Ensure safety PIPs are completed on time and proper documentation provided to Service Manager justifying PIP’s not being completed at target date.
• Ensure accurate warranty documentation is prepared and provided within a week of work order completion to the Technical Office.
• Investigate customer complaints and provide solutions in a professional manner to Customer and MANTRAC satisfaction.
• Maintain technical competency requirement on all service branch positions, identify manpower required and directs training activities to improve subordinate capabilities.
• Responsible for receiving and in-process inspection/testing activities.
• Maintain the records of the inspection/testing result.

Requirements

• University Degree in Mechanical/Electrical Engineering.
• Minimum experience of 8years in heavy equipment maintenance out of which 2 years should be in a similar position.
• High degree of inter-personal and supervisory skills.
• Good written and spoken English/some Computer background.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online