Customer Service / Sales Representative at The Startup Place Limited

The Startup Place Limited is a Business Consulting firm with key focus on Startup Development, Digital Marketing and Business Growth. We pull a team of passionate entrepreneurs and consultant about helping you start, grow and scale your business.

We are recruiting to fill the position below:

Job Title: Customer Service / Sales Representative

Location: Yaba, Lagos.
Employment Type: Full-Time

Job Summary

• We are looking for a smart, confident, and customer-focused Sales / Customer Service Representative to join our Beauty Hair Brand.
• Someone who also has strong sales skills, and the ability to create a warm and engaging shopping experience for every client.
• You will be responsible for attending to customers, promoting our wig collections, handling inquiries, and ensuring excellent service delivery.

Key Responsibilities

• Greet and assist customers in selecting suitable wigs and hair products based on their preferences and style.
• Demonstrate in-depth product knowledge including hair textures, lengths, colors, and maintenance tips.
• Promote and sell wigs, hair extensions, and related beauty accessories to new and returning clients.
• Provide excellent customer service both in-store and online (via WhatsApp, Instagram, or other platforms).
• Handle customer inquiries, feedback, and complaints professionally and promptly.
• Maintain neat and attractive product displays.
• Record daily sales, manage inventory updates, and ensure stock availability.
• Process payments accurately through POS or online transactions.
• Assist with promotional activities, social media content, and marketing campaigns.
• Build long-term relationships with clients to encourage loyalty and repeat purchases.

Requirements

• Minimum of OND / NCE or equivalent qualification.
• Prior experience in sales or customer service, preferably in a wig, hair, or beauty brand.
• Passion for beauty, wigs, and hair products.
• Strong communication, persuasion, and interpersonal skills.
• Confident, stylish, and presentable appearance that reflects the brand image.
• Ability to meet sales targets and work in a fast-paced environment.
• Good organizational and multitasking skills.
• Basic computer or POS operation knowledge.

Preferred Qualifications:

• Knowledge of different wig types (human hair, synthetic, frontal, closure, etc.).
• Familiarity with online sales platforms and customer engagement on social media.
• Experience in beauty retail or hair care consultancy.

Salary
N120,000 / month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their resume to: hr@thestartupplaceng.com using the Job Title as the subject of the mail.