Service Delivery Officer at Willers Solutions Limited

Willers Solutions Limited is a fast paced business management solutions firm with an array of value offerings to Corporate organisations. We work in all major sectors of the economy engaging highly trained and sector-experienced Consultants. Willers Solutions Limited is an indigenous firm with cutting edge value proposition geared towards value maximisation.

We are recruiting to fill the position below:

Job Title: Service Delivery Officer

Location: Lagos

Role Summary

• The Service Delivery Officer will be responsible for managing and tracking service enquiries from prospective clients, partners, and dealers. This role requires a high level of organizational skill, timely reporting, and effective communication to guarantee service satisfaction.

Key Responsibilities

• Manage all service-related enquiries, including survey and installation requests from prospective customers.
• Coordinate service requests from partners, dealers, and sales executives.
• Accurately complete, update, and send service delivery reports to relevant stakeholders.
• Ensure a proper handover of activated clients.
• Liaise with internal and external stakeholders to guarantee prompt and efficient service delivery.

Requirements

• Candidates should possess a B.Sc. or HND in a relevant field.
• Minimum of 5 years’ cognate experience in service operations or delivery roles.
• Strong understanding of how operational decisions impact broader organizational goals.
• Smart, proactive, and solution-oriented mindset.

Application Closing Date
11th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: jobs@willerssolutions.com using “Service Delivery Officer” as the subject of the email.