Lafarge Africa Plc is a member of the LafargeHolcim Group – the biggest building and concrete solutions company in the world. It is a publicly quoted company on the Nigerian Stock Exchange (NSE) and serves Nigeria with a wide range of building and construction solutions designed to meet housing and construction needs from small projects like individual home buildings to major construction and infrastructure projects.
We are recruiting to fill the position below:
Job Title: Territory Sales Manager
Location: Nigeria
About the Job
This role involves leading Sales Support operations by gaining an in-depth knowledge of core products through a structured sales training program. It includes analysing performance metrics to coach and develop the Sales Support team, as well as managing operational expenses to meet gross margin targets.
Key responsibilities encompass creating and implementing new procedures to enhance team efficiency, staying informed on processes and resources to support sales and recruitment, and collaborating with Sales Managers and Pricing Analysts on contract issues.
Additionally, the role requires approving expenses, managing profitability reporting, identifying areas for value creation, staying updated on industry trends, and completing timely sales forecasts and activity reports.
What you'll be doing
Build direct relationship with Channel Partner and monitor operational excellence
Ensure Channel Partner compliance with Lafarge requirements (e.g. making sure that CP exclusively sells Lafarge cement)
Record CP performance against predetermined KPIs (Lafarge truck CICO & <6 hours, CP dispatches orders in & <1 day etc.)
Daily alignment with CP on orders to be dispatched and drafted route plans
Address CP concerns or complaints and document issues for further resolution
Coach external field sales team lead on effectively managing the external field salesforce
Conducts trainings on 5 Steps of Call
Effective Sales Presentation
Identifying opportunities
Stock taking etc.
Manage collection and integration of data
Perform daily CP account reconciliation and data control
Supervise data quality of aggregated order information in Lafarge ordering tool
Authorize addition of new outlets/deletion of closed outlets in the Lafarge ordering tool
Check stock in CP warehouse and record daily updated with Lafarge ordering tool
Responsible for the creation and maintenance of healthy P&L account for Channel Partner
Organize and track weekly activities of external Field Sales force
Announce any trade promos, new products, etc.
Supervise sales leaderboard and KPI tracking
Supervise hiring of new Field Sales Agents
Lead sales excellence trainings and create quarterly job reviews for Field Agents and Team Lead
What we are looking for
Strong interpersonal skills and an ability to build rapport with customers.
Previous operations experience and an organized approach to work.
Strong work ethic.
Previous experience working in Sales and Stock management
Team Leadership
Creating or managing P&L accounts
Core Competencies:
Takes Ownership: Guided by strong business acumen, takes ownership, drives collaboration, and seizes opportunities that fit with Group strategy and Governance to create value, while evaluating risks maturely and transparently.
Empowers and engages: Sets direction, inspires, and empowers teams to deliver their best work every day by creating an open and inclusive environment, nurturing talent, and developing inspiring leaders of the future.
Builds trust: Builds trust, role models honesty, integrity, and authenticity, and actively seeks those qualities in others.
Change agility: Drives change with a sense of purpose, enabling teams to implement with agility and a clear understanding of success.
Results-oriented: Anticipates, prioritizes, plans, and rigorously pursues continuous improvement and operational excellence. Puts Health and Safety at the heart of everything they do. Undaunted by setbacks, driving up standards both within the company and outside which benefit the company and society today and, in the years to come.