Head, ILS / IDS Lending Business at Interswitch Group

Interswitch is an Africa-focused integrated digital payments and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis. We started operations in 2002 as a transaction switching and electronic payments processing, and have progressively evolved into an integrated payment services company, building and managing payment infrastructure as well as delivering innovative payment products and transactional services throughout the African continent. At Interswitch, we offer unique career opportunities for individuals capable of playing key roles and adding value in an innovative and fun environment.

We are recruiting to fill the position below:

Job Title: Head, ILS / IDS Lending Business

Location: Lagos, Nigeria

About the job

• To develop and manage a reliable lending platform across Africa, in a manner that supports smooth transitioning of Lenders from the traditional lending model to digital, thereby enabling financial institutions to explore the power of FinTech to support business scalability, and increased market share.
• This is enabled through the provision of unique services such as electronic channels, reliable data, disbursement, and collection services to support the automated credit underwriting process.

Responsibilities

• Seeks out and forges relationships with credit service providers, banks, aggregators, and potential allies that can help grow and enrich the lending services proposition of Interswitch.
• Develops business value propositions for lending services, including nano and micro credit processing solutions offered by Interswitch.
• Grows the business into new customer and market segments in line with company strategy.
• Uses defined Key Performance Indicators to track credit business performance and market share.
• Produces business case documents for the development of new product or service offerings.
• Develops proposals in response to RFPs and delivers credit business sales presentations.
• Conducts seminars and participates in meetings with clients, external vendors, or advisors.
• Collaborates with relevant Interswitch teams to support newly acquired customers through the transition from project completion to transaction generation.
• Defines and sets business development and revenue targets for the unit and subordinates.
• Monitors team activities to ensure budgeted revenue and service targets are achieved.
• Analyses credit business performance and develops tactical initiatives to bridge identified gaps using data from the lending services portal.
• Communicates customer requirements to the Product, Operations, and Project teams to ensure delivery aligns with contractual terms.
• Ensures compliance of the team with Interswitch’s business development and account management policies and procedures.
• Reviews legal documentation with prospective partners or customers to close sales or develop new business.
• Drafts MOUs, NDAs, SLAs, and OLAs for review and submission to the Legal team.
• Supports preparation of financial statements and forecasts.
• Conducts market research and analysis; monitors internal and external environments for new market development opportunities (regular, micro, and nano loan products).
• Assists in developing customer evaluation processes and provides feedback to the Head, Credit Business for market-aligned product development.
• Stays abreast of trends in payment technology, digital credit solutions, and micro/nano loan product practices.
• Receives and utilises credit customer feedback for continuous improvement of products and services.
• Conducts post-sales engagements by visiting customers to gather service improvement insights.
• Monitors and tracks competing products and market activities.
• Gathers intelligence on competition regarding pricing, customer experience, local market presence, partnerships, and credibility.
• Documents and maintains competitor analysis findings for the division.
• Organises quarterly competitor analysis reviews.
• Prepares and submits periodic activity reports to the Head, Credit Business for decision-making.
• Handles all inquiries from credit customers or partners.

Requirements
General Education:

• A postgraduate Degree in Business Management/Administration, Information Technology, Finance, Sales and Marketing, or a related field.

Experience:
General Experience:

• Minimum of 10 years of extensive experience in business development roles, ideally within reputable financial institutions or the payments industry, including at least 8 years of customer-facing and lending services experience in the FinTech space.

Managerial Experience:

• Minimum of 5 years of experience in planning, managing, and organising teams and resources within defined timelines and organisational policies to achieve specific outcomes.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online