Deck Admin at VIP Express Tourism Limited

VIP Express Tourism Limited is a reputable, multiple-award winning, International Travel and Tourism Company of long standing, with its head office in Port Harcourt and over 14 years vast experience in the travel and tourism industry in Nigeria. We focus specifically on quality family vacations as we value the strong bond of families by offering these quality vacation accommodation services across the world to our esteemed and loyal customers.

We are recruiting to fill the position below:

Job Title: Deck Admin

Location: Ikeja, Lagos
Employment Type: Full-time

Responsibilities
Presentation Coordination:

• Schedule and organize presentations (decks) for prospective clients.
• Ensure all presentation materials and equipment are prepared and in good working order.
• Coordinate with presenters and ensure they have the necessary resources.

Client Management:

• Maintain a database of prospective clients and track invitations to presentations.
• Communicate with clients to confirm attendance and provide necessary information about the presentation.
• Follow up with the client’s post-presentation to answer questions and provide additional information.

Sign-UpFacilitation:

• Assist clients in completing the membership sign-up process during and after the presentation.
• Ensure all required documentation is completed accurately and submitted promptly.
• Address any concerns or issues clients may have during the sign-up process.

Sales Support:

• Work closely with the sales team to ensure they have the information and resources needed for presentations.
• Provide administrative support to the sales team, including data entry, document preparation, and coordination of follow-up activities.

Record Keeping and Reporting:

• Maintain accurate records of presentations, client interactions, and membership sign-ups.
• Generate regular reports on presentation attendance, client feedback, and membership conversions.

Customer Service:

• Provide excellent customer service to clients throughout the presentation and sign-up process.
• Handle client inquiries and resolve issues promptly and professionally.

Marketing Support:

• Assist with marketing activities related to promoting the presentations and attracting prospective clients.
• Coordinate with the marketing team to ensure consistent messaging and branding.

Data Capturing:

• Ability to capture error-free leads on the company software.
• Ability to capture leads promptly.
• Ensuring the accuracy of leads captured.

Requirements

• High school diploma or equivalent; a degree in business administration, hospitality, or a related field is preferred.
• Previous experience in administrative roles, customer service, data capturing, and sales support is highly desirable. Experience in the tourism or hospitality industry is a plus.
• Strong organizational and time management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
• Speed and accuracy in data capturing
• Attention to detail and ability to multitask in a fast-paced environment.
• Customer-focused mindset with a commitment to providing high-quality service.

Job role and working hours:

• Office-based role as well as frequent travel to presentation venues.
• 100% of the working hours, when not on sales roving, or when office sales presentations are not scheduled to be run.
• The job is a dual-role, and the role breakdown in terms of time spent on each role changes daily/weekly/monthly.

Benefits

• Remuneration: NGN75,000 Trainings
• Opportunities for career growth and professional development.
• A dynamic and collaborative work environment with a supportive team.
• Daily food allowance while on business travel

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their resume to: recruitmentphc@vipnig.com using the Job Title as the subject of the mail.