Office Administrator / Receptionist at London Academy Business School

The London Academy Business School (LABS) is an educational and consulting company that specialises in designing and delivering specialised seminars and other educational products to private enterprises and public organisations alike. In the last years, LABS has increased its commitment and activities in connection with the financial industry.

We are recruiting to fill the position below:

Job Title: Office Administrator / Receptionist 

Location: Magodo, Lagos State
Employment Type: Full-time

About the Role

• We are seeking a highly organized, professional, and personable Office Administrator/Receptionist to join our team at London Academy Business School.
• As the first point of contact for students, visitors, and stakeholders, you will play a vital role in creating a welcoming environment and ensuring the smooth operation of our administrative functions.
• This position is ideal for someone with excellent communication skills, strong administrative capabilities, and a passion for supporting education.

Key Responsibilities
Reception & Front Office Management:

• Serve as the primary point of contact for students, prospective students, parents, and visitors, providing a warm and professional welcome
• Manage incoming calls, emails, and correspondence, directing inquiries to appropriate departments
• Maintain a clean, organized, and professional reception area at all times
• Handle visitor registration and manage meeting room bookings

Administrative Support:

• Provide comprehensive administrative support to academic and administrative staff
• Prepare documents, reports, and correspondence using Microsoft Office Suite
• Maintain accurate filing systems (both physical and digital) and ensure proper record keeping
• Assist with student enrollment processes, documentation, and record management
• Process and distribute incoming and outgoing mail and courier packages

Student Services:

• Respond to student inquiries regarding programmes, admissions, and general information
• Support prospective students with application queries and campus visit arrangements
• Coordinate student appointments with academic advisors and administrative staff
• Maintain confidentiality when handling sensitive student information

Office Operations:

• Monitor and order office supplies and equipment as needed
• Support event coordination including open days, orientations, and academic ceremonies
• Liaise with external vendors and service providers
• Assist with general administrative projects as assigned by management

Requirements
Education & Experience:

• Minimum of B.Sc./HND in Business Administration, Office Management, or any relevant field
• 2–4 years of proven experience as a Receptionist, Front Desk Officer, or Office Administrator, preferably in an educational or professional services environment

Skills & Competencies:

• Excellent fluency in spoken and written English
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Exceptional interpersonal and customer service skills with a professional demeanor
• Strong organizational skills and attention to detail
• Ability to multitask effectively and prioritize competing demands
• Discretion and ability to handle confidential information with integrity
• Proactive problem-solving skills and ability to work independently

Personal Attributes:

• Warm, approachable, and cheerful personality
• Professional appearance and conduct
• Culturally sensitive and able to work with diverse populations
• Patient and empathetic when dealing with student concerns
• Adaptable and willing to take on varied tasks.

What We Offer

• Competitive salary package
• Opportunity to work in a dynamic educational environment
• Professional development opportunities
• Collaborative and supportive work culture
• Contribution to transforming lives through quality education.

Application Closing Date
20th October, 2025.

How to Apply
Interested and qualified candidates should send their CV and cover letter to: ikerowland@labs.org.uk using the Job Title as the subject of the mail.

Note: Only shortlisted candidates will be contacted.