Operations Manager at The Builders Desk Limited

The Builders Desk is a fast-growing remote back-office support company for the construction industry. We provide outsourced project management, estimating, bookkeeping, and administrative services to construction firms, helping them scale efficiently and focus on what they do best—building.

We are recruiting to fill the position below:

Job Title: Operations Manager 

Location: Abuja (FCT) 
Employment Type: Full-time

Role Overview

• We’re looking for a highly organized, proactive operations manager to lead internal workflows, manage client accounts, supervise back-office teams, and improve overall service delivery.
• This is a key leadership role suited for someone who thrives in a fast-paced environment and is passionate about operations, systems, and service excellence.

Key Responsibilities

• Oversee day-to-day operations and client service delivery
• Implement and improve internal processes and SOPs
• Assign and monitor tasks across teams (estimators, admins, project managers, bookkeepers)
• Coordinate project timelines and client reporting
• Track KPIs and recommend operational improvements
• Support recruitment, onboarding, and team training
• Manage tools, platforms, and software usage
• Serve as the liaison between clients and service teams.

Requirements

• Bachelors degree with focus on degrees like Mass communications, Business administration, or English etc.
• 4+ years in operations, business management, or admin leadership (construction industry a plus)
• Strong leadership and people management skills
• Excellent organizational and multitasking abilities
• Expert ability with Ms Office
• Familiarity with project management or CRM tools (e.g., Trello, ClickUp, Monday.com)
• Strong communication and problem-solving skills
• Ability to thrive in a startup or agency-like setting
• Strong English speaking and writing ability.

Nice to have:

• Experience with remote team management
• Familiarity with estimating, procurement, or construction admin tasks
• Knowledge of SaaS or BPO operations.

What we Offer

• Salary: N300,000 Monthly.
• Competitive salary with bonuses
• Flexibility
• Live in accommodation
• Opportunity to shape operations in a fast-growing startup
• A mission-driven, collaborative work culture.

Application Closing Date
17th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: thec2contractingcompany@gmail.com using "Application – Operations Manager (Abuja)" as the subject of the mail.

Note: Only shortlisted candidates will be contacted.