At Grand Oak Limited (GOL), we believe our spirits should have character; an authenticity derived from where they are distilled, bottled and the philosophies of those who distil them. There are many attributes that describe us resolute, self-sufficient, tough, hard-working, enduring, emotional, passionate, philosophical and engaging. We are the largest Manufacturer of Spirits and Wines.
The purpose of this role is to build capabilities of the sales team through identification and sharpening of field sales team’s skills and processes in order to achieve company’s business objectives.
Also to ensure that the right caliber of staff both in quantity & quality are available always to meet the company’s sales needs
Nature and Scope of the Job
The position is located at Headquarters, Oregun and reports directly to the Managing Director the SCM will work mostly with HR, NSM & Marketing Departments and any necessary individual to access accurate information
Key Responsibilities
Training:
Identification of skill gaps in sales workforce through accompanied market visit for the purpose of creating Individual Development Plan (IDP)
Determine, source & deploy sales training programs in conjunction with NSM & HRM with approval of MD
Tutor the sales team on basic sales processes and sales management for productivity
Maintain a database of sales training deployed
Evaluate the effectiveness of training on business through routine market visits
Review of post training evaluation provided by HR with a view to providing concrete feedback to the respective RBMs & NSM for the purpose of periodic performance assessment, marking a copy to the MD
Building & sustaining value-based capability of the sales team to ensure they excel in modern day sales space
Exploring Market & Customer Opportunities:
Regular trade visit to spot and back check sales activities and basic sales process & provide feedback to management
Engage on accompaniment visits to trade to facilitate on the-job training
Identify the training needs of our key customers in conjunction with the NSM to provide required training to the distributors and their staff
Required to constantly spot & evaluate channel opportunities in the marketplace
Provide competitive advice to Managing Director for exploration & exploitation of such opportunities
Liaises with the marketing department to drive the evolving e-commerce platform
Sales Infrastructure & Programs:
Monitor & track the deployment/utilization of critical sales tool usage like fieldmax
Evaluate gaps & recommend areas of improvement in such tools for MD’s consideration
Excellent communication of bonus scheme by holding group dissemination session 4. Recruitment & Performance Assessment
Works with HR Department to assess current sales team performance
Participates in recruitment of sales employee to identify potential & acquire necessary sales skills
Liaise with HR to ensure there is a pool & plan to retain high potential sales team
Major Challenges:
Getting line manager to follow through agreed post training action plans
Coordinating programs running concurrently at different locations
Maintaining a productive working relationship with both HR & field force PRINCIPAL
Accountabilities
Ensure approved sales training program are implemented in line with annual business plan
Liaise with HR/training institutions & consultants to ensure that all sales training programare planned
Ensure achievement of e-commerce sales target
Prepare External Customer Satisfaction report
Track/monitor the use of sales tools such as Fieldmax and appraise the gaps/required improvement in line with the dictate of the market
Coach & mentor sales personnel to address development needs, thereby improving the effectiveness of the sales force
Prepare a sales process compliance report
Ensure coordination, assessment and evaluation of sales training effectiveness to ensure transferability of learning thereby enhancing achievement of agreed training objectives
Handle specific sales development project as assigned by the MD for the purpose of achieving set business objectives
Requirements
Minimum work experience of 12 years
B.Sc degree in any discipline
MBA qualification will be an added advantage
Skills Requirements:
Ability to deploy impact knowledge & develop an individual effectively
Excellent presentation & communication skills
Strong project Management Skills
Ability to formulate sales operational guidelines
Good leadership & influential skills
Good knowledge in assessing & developing people’s talents