Head, Agency Banking at Optimus Bank

Optimus Bank is a digital-driven financial service platform built with a bold ambition of offering optimum banking experiences to millions of customers globally.

We are recruiting to fill the position below:

Job Title: Head, Agency Banking

Location: Lagos

Job Description

• We are seeking a strategic and results-driven professional to lead our Agency Banking Division.
• The ideal candidate will be responsible for driving financial inclusion, expanding our agent network, and ensuring operational excellence in line with the bank’s digital transformation and growth strategy.

Responsibilities 

• Develop and implement the overall strategy for agency banking to drive growth, profitability, and market share.
• Work with all stakeholders to ensure the successful implementation of the Agent Banking and Financial Inclusion strategies of the Bank
• Regularly review agency banking operations against regulatory standards, the Bank standards, agent contracts, service level agreements, and regulatory requirements
• Lead initiatives to improve agent performance, customer experience, and transaction volumes.
• Collaborate with Product, Technology, and Operations teams to ensure seamless service delivery and innovative channel offerings.
• Ensure compliance with regulatory standards and internal policies.
• Drive partnerships with fintechs, aggregators, and other stakeholders to enhance distribution reach.
• Monitor performance metrics and prepare regular reports for management and regulators.

Requirements
Education/Qualification:

• A Bachelor of either Finance, Business Administration, Economics, or any related field.

Experience:

• Minimum of 10 years’ experience in retail or digital banking, with at least 5 years in a senior management role within agency banking

Other Requirements:

• Proven track record in developing and executing channel expansion strategies.
• Strong understanding of financial inclusion, digital payment ecosystems, and agent management models.
• Excellent leadership, communication, and stakeholder management skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online