Loan Recovery Officer at Fortknox Outsourcing (5 Openings)

Fort Knox Outsourcing was set up to cater to the growing need of businesses in Nigeria to reap the economic, strategic and operational benefits offered by outsourcing. We act as a “Third Party Service Provider” that sources, selects, and Second employment-ready workforce in line with client specifications to meet their talent needs as quickly as possible!

We are recruiting to fill the position below:

Job Title: Loan Recovery Officer

Locations: Ikeja, Ikorodu & Ajah - Lagos; Sango Ota - Ogun and Ibadan - Oyo
Employment Type: Full-time

Responsibilities

• Onboard Viable Merchants on the Business Platform.
• Evaluate the creditworthiness of Merchants
• Physically verify the merchant's Location and business financial health for loan consideration.
• Interview Merchants to determine their financial eligibility and feasibility
• Support merchants with questions they might have.
• Justify decisions (approvals/rejections) and report on them
• Maintain an active knowledge base of all of the organization’s loan products and an understanding of the qualifications required of each Merchant.
• Build long-term, trusting relationships with customers
• Grow and achieve loan portfolio targets for merchants.

Qualifications & Skills

• A First Degree BSc/ HND
• 1 year of Minimum relevant work experience in a Microfinance Bank
• Excellent knowledge of loan application procedures.
• Socially and emotionally aware.
• Must have a Smartphone.
• Strong communication skills and proven customer service experience.
• Exceptional analytical skills and the ability to work with complicated financial data.
• Demonstrable knowledge of credit risk analysis

Remuneration

• Salary: N160,000 Monthly
• Airtime and Data Allowance
• Monthly KPI Bonus
• HMO.

Application Closing Date
29th October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the Job Title and Location as the subject of the mail.