Telesales Specialist at Fairmoney Microfinance Bank

FairMoney is building the leading mobile bank for emerging markets. We started with a digital microcredit application on Android, and currently roll out additional financial services (current account, savings, debit card) while expanding the product to Western Africa and South-East Asia.

We are recruiting to fill the position below:

Job Title: Telesales Specialist

Locations: Lagos
Employment Type: Full-time 
Category: Hybrid

Roles and Responsibilities

• Receiving/Initiating calls from the assigned list.
• Asking questions to engage customers and keep the conversation going.
• Ensure target conversion.
• Listening to the customer’s needs to generate repeat sales.
• Record all interactions on the CRM and disposition the call.
• Keeping up to date on all products and informing customers of new products.
• Answering customer’s questions about the products.
• Meeting Sales budget.

Requirements

• Excellent Communications skills.
• Creative Thinking.
• Good listening skills.
• Ability to engage customers in conversations.
• Knowledge of relevant computer software /tools.
• Excellent interpersonal and problem-solving skills.
• Rejection Handling skills.

Recruitment Process:

• A screening call with the Senior Recruiter ~30 mins
• Technical interview with the hiring manager ~30 mins.

Benefits

• Private Health Insurance
• Pension Plan
• Training & Development
• Performance Bonus.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online