Employee Relations Specialist at PalmPay Limited

PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.

We are recruiting to fill the position below:

Job Title: Employee Relations Specialist

Location: Ikeja, Lagos 
Job Type: Full-time

Job Summary

• The Employee Relations Specialist is responsible for fostering a fair, transparent, and compliant work environment across all branches.
• This role facilitates effective communication between management and employees, supports conflict resolution, and promotes a positive workplace culture aligned with the bank’s values and regulatory standards.

Key Responsibilities

• Serve as the primary contact for employee relations matters, providing timely and objective guidance to employees and managers.
• Manage investigations, grievances, and disciplinary processes in compliance with company policies and labor laws.
• Advise management on best practices for addressing performance and behavioral issues.
• Ensure consistent application of HR policies and support periodic policy reviews to align with regulatory requirements.
• Monitor employee relations trends across branches and recommend proactive interventions.
• Collaborate with HR Business Partners and branch heads to drive employee engagement and retention initiatives.
• Prepare reports on employee relations cases, disciplinary actions, and related metrics for management review.

Requirements

• Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, or a related field.
• 2–3 years of experience in employee relations or HR advisory roles, preferably within the banking or financial services sector.
• Strong knowledge of Nigerian labor laws and disciplinary procedures.
• Excellent communication, mediation, and problem-solving skills.
• High level of professionalism, integrity, and discretion.

Salary
N300,000 - N400,000 per month.

Application Closing Date
Not Specified. 

How to Apply
Interested and qualified candidates should:
Click here to apply online