Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.
The CCTV Controller is responsible for monitoring, managing, and maintaining the company’s surveillance systems to ensure the safety and security of staff, assets, and facilities.
The role involves real-time observation of live CCTV feeds, prompt reporting of suspicious activities, and accurate recording of incidents.
The ideal candidate must be attentive, disciplined, and possess excellent observational and communication skills, with a strong sense of responsibility and confidentiality.
Role Responsibilities
Surveillance Monitoring and Control:
Monitor live CCTV feeds across all company locations to detect and prevent security breaches, theft, vandalism, or safety hazards.
Operate and control surveillance systems, ensuring all cameras and equipment function efficiently.
Identify and report suspicious or unusual behavior promptly to the appropriate authority.
Record, log, and archive footage of security incidents for reference and investigation.
Conduct routine checks of all CCTV cameras, recording systems, and storage devices to ensure optimal performance.
Incident Reporting and Response:
Maintain a detailed log of daily observations, incidents, and security activities.
Notify the Security Supervisor and relevant departments immediately of any security breach, emergency, or operational issue.
Support investigations by retrieving and providing relevant CCTV footage when required.
Assist in coordinating responses to emergency situations (e.g., fire, theft, or unauthorized access).
System Maintenance and Coordination:
Conduct routine inspections to ensure CCTV cameras, monitors, and recording systems are in good working condition.
Report any faults, damages, or malfunctions to the IT or maintenance department for prompt repair.
Collaborate with the technical team during installation, upgrades, or troubleshooting of surveillance equipment.
Ensure CCTV systems are properly secured and protected against unauthorized access or tampering.
Compliance and Confidentiality:
Adhere strictly to company policies, data protection laws, and confidentiality requirements in handling surveillance footage.
Ensure all recordings are stored, managed, and retrieved in line with company and regulatory standards.
Refrain from disclosing sensitive security information or footage to unauthorized persons.
Safety and Security Support:
Work closely with the security team to enhance situational awareness and improve incident response.
Participate in periodic security drills and training exercises.
Support in maintaining a safe and secure environment for staff, clients, and visitors.
Provide visual intelligence support to management during events or high-risk activities.
Documentation and Record Management:
Maintain accurate logs of camera operations, technical issues, and maintenance activities.
Ensure all video archives are labeled, dated, and stored for future reference.
Prepare daily or weekly activity reports for submission to supervisors.
Competencies / Skills:
Excellent observation and attention to detail.
Strong communication and reporting abilities.
Knowledge of CCTV operation, surveillance systems, and control room protocols.
Ability to multitask and remain alert for extended periods.
Basic technical understanding of video equipment and networking systems.
Integrity and reliability in handling confidential footage.
Ability to work under pressure and handle emergencies calmly.
Good teamwork and coordination skills.
Behavioural Qualities / Other Competences:
High level of discipline and personal integrity.
Vigilant, attentive, and proactive in identifying potential risks.
Calm and professional demeanor at all times.
Commitment to following procedures and maintaining standards.
Punctual, dependable, and consistent in performance.
Respectful and cooperative attitude toward colleagues and supervisors.
Experience / Qualification
Minimum of OND or Diploma in Security Management, Information Technology, or related field.
Professional certification in CCTV operations or security systems will be an advantage.
5 – 7 years of relevant experience in CCTV monitoring, security operations, or facility control.
Familiarity with electronic surveillance systems, camera software, and data recording processes.
Must be able to work flexible shifts, including nights, weekends, and holidays.
Application Closing Date
28th October, 2025.
How to Apply
Interested and qualified candidates should forward their CV to: recruitment@domeoresources.org using "CCTV Controller" as subject of mail.