Academy Training Coordinator (Remote) at Alfred and Victoria Associates

Alfred & Victoria Associates is one of Nigeria’s leading ICT solution based company. Our company offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer's needs. The three major arms are: Consulting, Recruitment and Training.

Alfred & Victoria Associates has become one of the most sought after Human Capital Development Organization in recent times. She is fast becoming the distinguished strategic partner required in all sectors of the economy, and also in the fast growing world of outsourcing which is now in huge demand in all profession.

We are recruiting to fill the position below:

Job Title: Academy Training Coordinator

Location: Lagos
Employment Type: Full-time
Work Mode: Fully Remote
Work Schedule: 5 days a week (Saturday & Sunday inclusive)

Position Overview

• We are seeking a highly organized, proactive, and tech-savvy Academy Training Coordinator to support the smooth delivery of our academy programs.
• The successful candidate will be responsible for coordinating classes, managing communications, and ensuring that participants and facilitators have a seamless training experience.
• This role requires excellent communication, attention to detail, and the ability to manage multiple tasks effectively in a fast-paced, remote environment.

Key Responsibilities

• Coordinate and schedule academy classes in collaboration with facilitators and coaches.
• Record live sessions and promptly share recordings with participants.
• Communicate effectively with facilitators, coaches, and participants via email, WhatsApp, and phone.
• Prepare, format, and share reports on training activities, attendance, and impact analysis.
• Track and monitor participant attendance across sessions.
• Document and maintain impact analysis records.
• Schedule meetings, send timely reminders, and follow up on action items.
• Issue certificates of participation, including personalizing names on certificates.
• Draft, compile, and update training manuals and resource documents.
• Manage and update the academy repository, ensuring all materials are organized and accessible.
• Follow up with coaches on signing contracts and fulfilling administrative requirements.
• Monitor and follow up on participant and coach payments in line with agreed timelines.
• Open and manage virtual internship rooms for participants.
• Respond promptly to participants’ queries and resolve concerns professionally.
• Send reminders and updates to coaches about upcoming classes.
• Support in creating and implementing strategies to improve participant engagement and learning outcomes.
• Undertake any additional tasks assigned by the Program Manager or Program Director.

Qualifications & Skills

• Candidates should possess a Bachelor’s Degree in relevant field with 1 year experience.
• Previous experience in training coordination, program management, or administrative support role is a bonus
• Strong technical proficiency and ability to use digital tools (Zoom, Google Workspace, MS Office, WhatsApp, project management platforms, etc.).
• Excellent written and verbal communication skills.
• Strong organizational skills with keen attention to detail.
• Ability to multitask and manage competing priorities.
• Strong interpersonal skills with the ability to engage facilitators, coaches, and participants effectively.
• Proactive problem solver with a customer-service mindset.
• Ability to work independently and remotely with minimal supervision.

What We Offer

• Fully remote work flexibility.
• Dynamic, collaborative, and innovative work environment.
• Opportunity to contribute to impactful learning and development programs.
• Growth and career development opportunities.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: apply@alfred-victoria.com using the Job Title as the subject of the mail.