Customer Support Specialist at GE Vernova

GE Vernovas a planned, purpose-built global energy company that includes Power, Wind, and Electrification segments and is supported by its accelerator businesses of Advanced Research, Consulting Services, and Financial Services. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it. GE Vernova helps customers power economies and deliver electricity that is vital to health, safety, security, and improved quality of life. GE Vernova is headquartered in Cambridge, Massachusetts, U.S., with more than 80,000 employees across 140+ countries around the world. GE Vernova’s Gas Power business engineers advanced, efficient natural gas-powered technologies and services, along with decarbonization solutions that aim to help electrify a lower carbon future.

We are recruiting to fill the position below:

Job Title: Customer Support Specialist

Location: Lagos

Job Summary

• Administrative and Executive Support. Impacts quality of own work and the work of others on the team.
• Executes standard operational/technical tasks typically subject to instructions and work routines.
• There is latitude to rearrange the sequence to complete task/duties based on changing work situations.

Job Description
What you'll do:

• Office and administrative assistance to teams or individuals. Should not include calendar management and other "personal support" agenda.
• Broadening knowledge of own technical discipline to execute policy/strategy. May include support roles with specialized technical field of knowledge; still acquiring higher level knowledge and skills.
• Basic understanding of key business drivers; uses this understanding to accomplish own work. Good understanding of how work of own team integrates with other teams and contributes to the area.
• May have some autonomy to make decisions within a defined framework. Resolves issues in situations that require good technical knowledge and judgment within established procedures. Consults more senior team members for issues outside of defined instructions/parameters.
• A job at this level requires good interpersonal skills and may be required to lead a junior team. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Explains technical information to others.

What You'll Bring

• Background in Engineering or analytical degree is a requirement.
• This role requires basic experience in the Project Management & Administrative Support.
• 1+ years' experience in Customer Support Management in Marine and Offshore Projects.

What Will Make You Stand Out:

• Strong inter-personal skills with a working knowledge of the Marine & Offshore business in both SSA and other Global regions; focusing on local requirements as well.
• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
• Proficiency in Microsoft office packages, particularly excel, PowerPoint and word.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online