Retail Sales Executive at Simba Group

The Simba Group, which started operations in 1988, is a conglomerate having a Pan-Nigeria presence and business interests in some of the most dynamic sectors in the economy. The Group is a dominant player in the transportation, power products and IT-enabled service sectors, which are critical to the sustained growth of the Nigerian Economy.

The corporate vision of the Group is to provide innovative and quality products along with excellent after-sales service to our customers. The activities of the Group are guided by strong value systems built around Integrity, Innovation, Openness and Consistency.

We are recruiting to fill the position below:

Job Title: Retail Sales Executive

Location: Kano 
Employment Type: Full-time

Job Summary

• We are seeking a highly motivated and results-driven Retail Sales Executive to join our Power Retail Division.
• The ideal candidate will be responsible for driving in-store sales, building strong customer relationships, and expanding the company’s retail footprint.
• The role requires a proactive self-starter who thrives in a target-driven environment, demonstrates strong initiative, and can identify new market opportunities to grow sales and improve customer satisfaction.

Key Responsibilities
Sales & Business Growth:

• Achieve and exceed individual and store sales targets on a consistent basis.
• Proactively identify and pursue new sales opportunities within the assigned territory or outlet.
• Develop and maintain a pipeline of customers through effective lead generation and follow-up.
• Upsell and cross-sell products based on customer needs and product suitability.
• Prepare and present sales reports, forecasts, and performance updates to the Retail Supervisor.

Customer Relationship Management:

• Deliver excellent customer service and post-sale support to enhance customer satisfaction and loyalty.
• Handle customer inquiries and complaints professionally, ensuring timely resolution.
• Build and sustain long-term relationships with walk-in customers and repeat buyers.

Market & Brand Development:

• Contribute to increasing the visibility and reputation of the brand within the retail space.
• Monitor competitor activities, market trends, and customer preferences to provide feedback for strategic decision-making.
• Participate in retail marketing campaigns, product demonstrations, and promotional activities to boost awareness and sales.

Operational Excellence:

• Collaborate with internal teams to ensure smooth product supply, timely deliveries, and proper documentation.
• Adhere to company policies, pricing standards, and retail operating procedures.

Innovation & Initiative:

• Recommend improvements in sales techniques, customer engagement strategies, and store operations.
• Demonstrate adaptability to evolving business needs and retail innovations.
• Actively contribute ideas for boosting sales and customer satisfaction.

Qualifications & Requirements

• HND/B.Sc. in Marketing, Business Administration, or a related field.
• 3–6 years’ experience in retail sales, preferably in the power, consumer electronics, or FMCG sector.
• Proven track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong customer orientation with problem-solving ability.
• Ability to work independently with minimal supervision.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and basic CRM tools.

Key Competencies:

• Sales-driven and target-oriented mindset
• Proactive, innovative, and self-motivated
• Strong sense of accountability and ownership
• Excellent presentation and persuasion skills
• Adaptable and quick to learn in a dynamic environment.

Competencies

• Competitive salary and performance-based incentives.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: careers@simba.com.ng using the job title as the subject of the mail.

Note: Please note that this role is in Kano, and we are therefore seeking candidates who live in Kano.