RedCloud is a highly-diverse, dynamic team comprised of driven talent from 21 different countries, speaking at least 10 languages, with a footprint in seven locations worldwide - and we’re still growing. With a team across 3 continents, over 30+ nationalities contributing to open commerce movement, we’re always looking for new talent to join our mission and drive our business and our technology forward, from our touchpoints in London, Buenos Aires and Lagos.
Our vision is to reinvent the way in which financial services and products are delivered. The company's goal is to pioneer the way in which more than 100 million businesses around the world access any financial product easily and securely, to help them succeed in the fourth industrial revolution. Our mission is to grow global online commerce for the world’s small businesses by removing the barriers to online trading for hundreds of millions of independent retailers and their suppliers across the world’s supply chains.
We are recruiting to fill the position below:
Job Title: Cluster Manager
Location: Kwara, Ilorin
Department: Sales
Work mode: Hybrid
About the Role
We are seeking a highly motivated and results driven individual with deep understanding of the FMCG sector in Nigeria to join us as a Cluster Manager.
The role-holder will ensure a B2B trade-initiation, facilitate & close bulk trade transactions between Distributors and wholesalers within their clusters.
The successful candidate report to the Regional Manager.
Main Responsibilities
B2B trade-initiate, facilitate & close bulk trade transactions between Distributors and wholesalers within their clusters.
Partner Relationship Management-build & manage relationship with top Distributors & wholesalers to maintain consistency & grow transactional volume.
Revenue Generation- own revenue targets by driving bulk purchases and consistent trading activity on the RedCloud platform
Market Intelligence- stay updated on markets trends, pricing and competitor activities, identify high demanding SKU and fast-moving products.
Pipeline Development- develop and maintain a strong pipeline of potential trading partners & opportunities within the cluster.
Reporting & performance monitoring – provide weekly and monthly reports on trading activities, partner performance and revenue contribution.
Collaboration - work closely with the Regional B2B Manager and Head of B2B trades, marketing, operations and product teams to align on trade strategies and resolve partner issues. Of which targets and expectations would be conveyed to the Cluster Managers by the Regional B2B Manager.
Requirements
Experience we think you'll need:
Bachelor’s degree in Business Administration, Marketing, or a related field.
Previous experience (5 - 10 years) in retail, preferably within an FMCG or a B2B marketplace environment.
Strong understanding of customer experience and relationship management.
Good business writing and interpersonal skills to effectively collaborate with internal and external stakeholders at all levels.
Excellent analytical skills, with the ability to interpret data, derive insights, and make data-driven decisions. Knowledge of MS Excel at intermediate level a must have.
Self-starter with a proactive approach, able to work independently and take ownership of projects.
Proficiency in the use of ERP and CRM tools would be a great advantage.
Benefits
Working with a pioneering provider of eCommerce solutions you will have the opportunity to join an international company who are growing massively, we encourage ambition and creativity.
Plus, you will get:
First Class Salary
25 days annual leave increasing to 26 days after your first 12 months in the business.