Case Workers at Hallmark Leadership Initiative (HALI)

Hallmark Leadership Initiative (HALI) is a registered non- Governmental and non-profit civil society organization based in Maiduguri, Borno State. HALI prime motto is determined to mitigate present set-backs for a brighter future of the marginalized and vulnerable people of the society. The ongoing complex emergency in Northeastern Nigeria, due to the Boko Haram insurgency and subsequent food security crisis is a deepening humanitarian crisis that requires a robust response from the humanitarian community as well as strong and effective leadership and coordination from the all levels. The emergency has affected all sectors including health, education and protection and has had a particular impact on the lives of adolescent girls, women and boys in the conflict-affected areas. In 2015 a group of educated, dynamic and like-minded youth working in both the public and development sector, got together to establish an organization, for addressing the most urgent and pressing needs off the people of Borno State and Northeast at large. True to this spirit the organization was named Hallmark leadership Initiative (HALI). Considering their association with the public and development sector the group was cognizant of the plethora of problems plaguing the State/Zone. Consequently, the organization’s focus was not kept limited either in terms of geography or sector. Whilst operating in different local government areas of the State, HALI has been carrying a range of interventions in the areas of education, youth & women empowerment, health & hygiene, peace building and reintegration, Protection (Child & GBV), Mental Health and Psychosocial Support (MHPSS), governance and accountability, etc. Although a somewhat new entry in the development arena, HALI owing to the linkages of its members with national & international funding agencies enjoys a diverse portfolio, characterized by partnership with organizations like USAID, Malala Fund, ActionAid Nigeria, International Rescue Committee (IRC), Victims Support Fund (VSF), Ford Foundation, Street Child, World Bank and UNMAS.

We are recruiting to fill the position below:

Job Title: Case Worker

Location: Bama, Borno
Employment Type: Contract

Description

• The Case Worker will support HALI’s psychosocial and protection services for survivors of Conflict-Related Sexual Violence (CRSV) and returnees experiencing trauma or reintegration challenges.
• Working from HALI’s safe space, the Case Worker will provide individual counselling, facilitate group healing sessions, manage referrals, and ensure that clients receive quality, survivor-centered care in line with HALI’s protection and safeguarding standards.

Key Responsibilities

• Represent HALI professionally and uphold its values of honesty, respect, and confidentiality in all engagements.
• Conduct interviews and assessments for survivors of CRSV, returnees, and other vulnerable individuals, documenting information accurately for follow-up and referral.
• Deliver twice-weekly individual counselling and monthly group healing sessions to support emotional recovery and reintegration.
• Identify and prioritize GBV and protection cases that require urgent attention or referral to specialized service providers.
• Maintain up-to-date case files and monitoring tools for all clients, ensuring data confidentiality.
• Provide information to beneficiaries about available services and encourage safe access to psychosocial and protection support.
• Work closely with the community mobilizerto identify cases, encourage participation, and facilitate community awareness on mental health and protection.
• Support the setup and strengthening of local referral systems to ensure timely response to protection concerns.
• Participate in monthly community-level planning and coordination meetings.
• Implement program activities in a culturally appropriate and trauma-informed manner, respecting local customs and sensitivities.
• Ensure full compliance with HALI’s protection, health, safety, and confidentiality policies.
• Perform any other related duties as assigned by the supervisor.

Experience:

• Minimum of 2 years of experience in psychosocial support, protection, or case management, preferably in humanitarian or community settings.
• Understanding of trauma-informed care, GBV response, and referral pathways.
• Strong interpersonal, communication, and documentation skills.
• knowledge of Kanuri is an advantage
• Respect for diversity, empathy, and ability to maintain confidentiality.

Core Competencies:

• Compassion and active listening
• Cultural and gender sensitivity
• Teamwork and coordination
• Professional integrity and accountability.

Application Closing Date
28th November, 2025.

Method of Application
Interested and qualified candidates should:
Click here to apply online