Medical Warehouse Quality Assurance Officer at International Committee of the Red Cross – ICRC

The International Committee of the Red Cross (ICRC) works worldwide to provide protection and humanitarian assistance to people affected by conflict and armed violence. We take action in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

We are recruiting to fill the position below:

Job Title: Medical Warehouse Quality Assurance Officer

Location: Abuja (FCT) 
Employment Type: Full-time

The Purpose

• Under the supervision of the Pharmacist, the Medical Warehouse Quality Assurance Officer supports the implementation of defined medical quality assurance tasks, specific procedures or instructions related to medical warehouse activities, ensuring compliance with the good storage and distribution practices (GSDP) of the World Health Organization (WHO).
• S/he is also responsible for the quality control of incoming medical goods.

Your Role

• Closely supervises physical inspections and performs quality control of purchased and received medical items, files complaints if needed, and keeps collected samples up to date for reference purposes.
• Follow up on regulatory protocols linked to reception of medical items at the warehouse.
• Supports warehouse staff in creating supplier complaints and recording deviations, participates in investigating deviations (including inventory discrepancies) and customer complaints, and helps identify and implement corrective and preventive action (CAPA).
• Facilitates continuous compliance by the medical warehouse with the WHO’s GSDP with respect to the risk of mix-ups, segregation of items requiring specific management (e.g. narcotics, hazardous substances), and environmental controls (e.g. routine temperature monitoring, cleaning, pest control).
• Prepares periodic quality reports related to warehouse activities, including routine temperature monitoring, cleaning, pest control, deviations, complaints, and all quality-related information needed by the Pharmacist to prepare the annual quality review.
• Ensures that outsourced activity schedules are respected (e.g. maintenance and calibration of equipment, pest control).
• Supports the management of controlled drugs in the warehouse and the disposal of medical products.
• Ensures the timely recording of specific information (e.g. temperature data, cold chain breakdown).
• Facilitates and/or provides relevant training to warehouse staff.
• Any other responsibilities assigned by manager.

Your profile: Education & Experience

• University Degree with specialization in quality management systems (pharmacy-related), a pharmacy degree certificate.
• 3 years’ experience as a pharmacist or quality representative in a pharmaceutical manufacturing/distribution company.
• Experience as a quality control officer in a pharmaceutical warehouse an asset
• Computer proficiency (Microsoft Office). Knowledge of enterprise resource planning software an asset.
• Fluent command of English. Knowledge of the local language an asset.
• Applicant must have a valid working permit to work in Nigeria.

What We Offer

• Rewarding work in a humanitarian and multicultural environment.
• Competitive employment package with medical insurance and ICRC pension plan.
• In-house training opportunities for personal development.
• A full-time, Fixed-term contract (1year renewable).
• The opportunity to join an ICRC talent pool, be considered for future assignments elsewhere and experience different contexts, fields, and challenges.

Application Closing Date
6th November, 2025: 16:30hrs.

How to Apply
Interested and qualified candidates should:
Click here to apply online
And
Send your resume and a cover letter, valid license to practice (where relevant), and a valid ID card to ABJ_Recruitment_Services@icrc.org clearly indicate “ABJ202500547 Medical WHS Quality AO ABJ" as the subject of your application.

Note

• Only applications submitted through the designated MS Form will be considered for this role
• Late applications will not be considered. Only short-listed candidates will be contacted.
• Equal opportunities shall be provided to all employees and applicants for employment based on their demonstrated ability and competence without discrimination based on race, colour, religion, gender, nationality, status, disability etc. (The ICRC values diversity and is committed to creating an inclusive working environment).
• We welcome applications from all qualified candidates;Female &People Living with Disability applicants are encouraged to apply.
• ICRC will not request any monetary payments from applicants at any stage of the recruitment process.