Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.
The Cashier is responsible for handling all cash transactions accurately and efficiently, providing excellent customer service, and maintaining accurate financial records.
The role ensures that all sales are properly recorded, receipts are issued, and cash is safely reconciled at the end of each shift.
The ideal candidate must be reliable, attentive to detail, and customer-focused, with strong numerical and interpersonal skills.
Role Responsibilities
Cash Handling and Transactions:
Receive payments from customers in cash, credit, or other forms of payment.
Issue receipts, refunds, and change to customers accurately.
Process sales transactions efficiently using POS systems or registers.
Verify and record cash amounts before and after shifts to ensure accuracy.
Ensure all transactions are properly entered and documented in the accounting system.
Customer Service:
Provide excellent service to customers during billing and payment processes.
Greet customers warmly and respond politely to inquiries.
Resolve basic billing or transaction-related issues in a courteous and professional manner.
Maintain a friendly and professional demeanor to promote a positive customer experience.
Record Keeping and Reconciliation:
Maintain accurate records of daily transactions and sales reports.
Reconcile cash drawers at the end of each shift and report discrepancies immediately.
Prepare and submit daily sales summaries and payment reports to the Accountant or Manager.
Ensure accurate documentation of cash inflows and outflows.
Ensure all items are scanned or entered correctly into the system.
Report POS malfunctions or errors to supervisors promptly.
Assist in updating product prices and inventory information in the system when required.
Cash Security and Compliance:
Handle all financial transactions in compliance with company policies and procedures.
Safeguard all cash and valuables during and after shift hours.
Ensure adherence to internal control processes and audit standards.
Report suspicious activities or security breaches related to cash handling.
Teamwork and Communication:
Work collaboratively with sales, kitchen, and management teams to ensure smooth operations.
Communicate effectively with colleagues regarding sales, refunds, and account issues.
Assist in training new cashiers or interns when necessary.
Maintain a positive and supportive work environment.
Administrative and Support Duties:
Assist with inventory counting, restocking, and display arrangement when needed.
Provide support during peak hours or events.
Participate in periodic audits and financial reviews.
Ensure the cashier’s workstation is neat, organized, and fully equipped.
Experience / Qualification
Minimum of OND, NCE, or equivalent qualification in Accounting, Business Administration, or related field.
2 - 4 years of relevant experience in cash handling, retail, hospitality, or customer service.
Proficiency in POS systems and basic accounting principles.
Experience in retail, food service, or hospitality environments will be an advantage.
Certification in cash management or customer service is an added advantage.
Competencies/Skills:
Excellent numerical accuracy and attention to detail.
Strong communication and customer service skills.
Ability to operate POS systems and handle electronic payments.
Trustworthy and responsible in handling financial transactions.
Basic computer literacy (Microsoft Excel, Word, and accounting systems).
Organizational and multitasking abilities.
Ability to work efficiently under pressure.
Time management and reliability.
Behavioural Qualities / Other Competences
High level of integrity and honesty.
Neat personal appearance and professionalism.
Punctual, dependable, and disciplined.
Calm and courteous when handling customers.
Positive attitude and willingness to assist others.
Strong work ethics and accountability.
Adaptable and cooperative team player.
Application Closing Date
13th November, 2025.
How to Apply
Interested and qualified candidates should forward their CVs and cover letters to: recruitment@domeoresources.org using "Cashier – Awka" as the subject of the email.
Note: Only shortlisted candidates will be contacted.