Operations Officer at Opay - Recruit with Adenike - 6 Openings

Recruit with Adenike - Our client, Opay is a leading financial technology company in Nigeria, providing innovative mobile-based financial services to millions of users and businesses. Our mission is to make financial services more inclusive, efficient, and accessible for everyone.

We are recruiting to fill the position below:

Job Title: Operations Officer

Locations: Abuja, Ibadan - Oyo, Port-Harcourt - Rivers, Kaduna, Kano, and Ogun 
Employment Type: Full-time

Job Summary

• The Operations Officer is responsible for supporting and coordinating daily operational activities within assigned regions to ensure smooth business processes.
• The role involves working closely with field teams, merchants, and internal departments to maintain operational efficiency, resolve issues promptly, and uphold service quality standards.

Key Responsibilities

• Supervise and support day-to-day operational activities within assigned territories.
• Assist in merchant onboarding, transaction monitoring, and issue resolution.
• Track and report operational metrics, performance data, and compliance updates.
• Coordinate with sales, finance, and customer support teams to ensure seamless workflow.
• Identify and recommend process improvements to enhance operational efficiency.
• Ensure adherence to company policies, operational standards, and regulatory requirements.
• Manage documentation, logistics, and field-related administrative tasks.
• Support audit and reconciliation exercises as required.

Requirements

• OND, HND, or B.Sc. in Business Administration, Operations Management, or a related field.
• 1 – 3 years of experience in operations, business support, or administrative functions (experience in fintech, banking, or FMCG is an advantage).
• Strong organizational and analytical skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Excel and other operational tools.
• Ability to multitask, prioritize, and work effectively under pressure.
• Detail-oriented with a proactive and problem-solving mindset.

Compensation and Benefits

• Competitive salary and performance-based incentives.
• Transport and communication allowance.
• Health Insurance (HMO).
• Pension Plan.
• Career development and professional growth opportunities.

Application Closing Date
24th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitmentforce.africa@gmail.com using “Operations Officer – [Preferred Location]” as the subject of the email. Example: Operations Officer – Oyo.