Fuel Station Manager at Domeo Resources International (DRI)

Domeo Resources International (DRI) is a prolific organisation which proffers HR and Management Consultancy solutions premised on excellence and innovation. DRI analyses various organisational problems, develops improvement plans, deploys those plans and monitors the plans to ensure improved organisational performance.

We are recruiting to fill the position below:

Job Title: Fuel Station Manager

Location: Awka, Anambra
Employment Type: Full-time

Main Function

• The Fuel Station Manager is responsible for overseeing the daily operations of the fuel station, ensuring efficient service delivery, safety compliance, profitability, and excellent customer experience.
• The role involves managing staff, supervising fuel dispensing, monitoring inventory, ensuring proper cash management, and maintaining operational standards.
• The ideal candidate must be proactive, disciplined, and results-oriented, with strong leadership, communication, and problem-solving skills to ensure smooth and profitable station performance.

Role Responsibilities
Operational Management:

• Oversee daily station operations, including fuel dispensing, sales, and customer service.
• Ensure the smooth running of all operational activities — forecourt, convenience store, and service areas.
• Monitor staff attendance, productivity, and adherence to operational guidelines.
• Ensure equipment such as pumps, generators, and dispensers are in good working condition.
• Supervise fuel delivery and ensure accurate measurement, storage, and recording.

Sales, Profitability, and Reporting:

• Monitor daily fuel and non-fuel sales to achieve revenue and profit targets.
• Prepare and submit daily, weekly, and monthly sales and expense reports to management.
• Ensure accurate documentation of sales transactions, receipts, and fuel deliveries.
• Implement strategies to increase sales volume and improve customer retention.
• Track and manage operational expenses, ensuring adherence to budget.

Staff Supervision and Development:

• Supervise all station personnel, including cashiers, pump attendants, and maintenance staff.
• Assign duties, monitor performance, and ensure compliance with company policies.
• Conduct regular team meetings and training sessions to improve efficiency and service standards.
• Support recruitment, onboarding, and performance appraisal of station staff.
• Enforce discipline, teamwork, and a culture of accountability among employees.

Customer Service and Public Relations:

• Ensure excellent customer service at all times on the forecourt and in the shop.
• Handle customer complaints and inquiries promptly and professionally.
• Maintain a friendly and safe environment for customers and staff.
• Build relationships with regular customers and promote brand loyalty.
• Ensure staff maintain proper grooming, courtesy, and professionalism.

Inventory and Stock Management:

• Manage stock levels of petroleum products and ensure proper documentation of deliveries.
• Conduct daily dip checks to confirm fuel stock accuracy and prevent product loss.
• Maintain inventory of lubricants, accessories, and non-fuel items.
• Report discrepancies or losses immediately to management for investigation.
• Ensure effective coordination with suppliers for timely restocking.

Safety, Security, and Compliance:

• Enforce strict adherence to health, safety, and environmental (HSE) standards.
• Conduct regular safety drills, equipment checks, and risk assessments.
• Ensure fire extinguishers and safety systems are functional at all times.
• Train staff on safe fuel handling, emergency response, and accident prevention.
• Comply with all regulatory requirements related to fuel operations and storage.

Cash Management and Accounting:

• Supervise daily cash collections, reconciliation, and banking processes.
• Monitor cashiers to ensure proper documentation and accountability for funds.
• Review daily financial reports and balance sales against cash received.
• Safeguard station revenue and enforce cash control procedures.
• Report any discrepancies or financial irregularities immediately.

Maintenance and Facility Management:

• Ensure the cleanliness, orderliness, and maintenance of all station facilities.
• Coordinate repairs and servicing of equipment such as pumps, generators, and lighting.
• Monitor utility usage and implement cost-control measures.
• Maintain proper waste management and environmental sanitation.

Experience / Qualification

• Bachelor’s Degree or HND in Business Administration, Marketing, Mechanical Engineering, or related fields.
• 5–8 years of experience in fuel station management or petroleum operations.
• Proven experience in team leadership, inventory control, and financial reconciliation.
• Certification in Health, Safety, and Environment (HSE) or Petroleum Operations is an added advantage.
• Familiarity with fuel management systems, POS, and automated dispensing equipment.

Competencies / Skills:

• Strong leadership and people management skills.
• Excellent communication and interpersonal abilities.
• Sound knowledge of fuel station operations and petroleum products.
• Strong analytical and problem-solving skills.
• Proficiency in cash handling, inventory management, and reporting.
• Good organizational and multitasking abilities.
• Attention to detail and numerical accuracy.
• Knowledge of safety regulations and HSE compliance.
• Proficiency in Microsoft Office and POS systems.
• Behavioural Qualities / Other Competences
• High level of integrity, honesty, and accountability.
• Strong work ethics and sense of responsibility.
• Professional appearance and courteous demeanor.
• Calm under pressure and decisive in emergencies.
• Team-oriented with a proactive attitude.
• Diligent, reliable, and goal-driven.
• Excellent time management and adaptability.

Application Closing Date
15th November, 2025.

Method of Application
Interested and qualified candidates should forward their CVs and cover letters to: recruitment@domeoresources.org using "Fuel Station Manager – Awka" as the subject of the email.

Note: Only shortlisted candidates will be contacted.