Customer Service Representative at Janah Luxury Limited

Janah Luxury Limited is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer Service Representative

Location: Abuja (FCT) 
Employment Type: Full-time

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Requirements

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support.

Salary
N100,000 / month.

Application Closing Date
5th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: info@janahluxurylimited.com using the Job Title as the subject of the mail.