Admissions Advisor at Miva Open University

Miva Open University is an education company building a new kind of university targeted at the African region. Miva is a Pan- African Distance e-Learning University that is built on a couple of beliefs: Firstly, we believe that the traditional brick and mortar approach to tertiary education is no longer a viable option in serving learners on the African continent. This approach will not provide the capacity and efficacy for the people of the region.

We are building a university experience that can leverage excellent academic talent (wherever it is to be found) and digital technologies to create a new, fresh, more efficacious and more accessible tertiary experience. Our second belief is that this new tertiary experience must not only meet but exceed the existing way of doing things in terms of quality, efficacy and preparing learners for the future. We are uncompromising in these beliefs and this is why we are excited to speak to you.

We are recruiting to fill the position below:

Job Title: Admissions Advisor

Location: Jos, Plateau
Job Type: Contract; Onsite

Overall Function

• We are seeking an enthusiastic and service-driven Admissions Advisor to join our Admissions team. This role is ideal for someone who enjoys connecting with people, solving problems, and guiding prospective students through one of the most important decisions of their lives — pursuing higher education.

Responsibilities

• Serve as the first point of contact for prospective students, providing accurate information on programmes, admissions requirements, and university processes.
• Manage inquiries via phone, email, chat, and in-person visits, ensuring prompt and professional responses.
• Follow up with leads and applicants to guide them through each stage of the admissions funnel.
• Maintain detailed and accurate records of interactions using CRM tools and admissions platforms.
• Collaborate with the marketing and engagement teams to support enrolment campaigns and student acquisition initiatives.
• Provide feedback and insights from prospective students to improve processes and communication strategies.
• Deliver an exceptional customer experience that reflects the university’s values of empathy, excellence, and innovation.

Requirements

• Bachelor’s degree in any relevant field.
• Minimum of 2 years’ experience in customer service, student recruitment, or admissions support.
• Excellent verbal and written communication skills.
• Strong interpersonal skills with a genuine desire to help others succeed.
• Proficiency with digital tools, CRM systems, and online communication platforms.
• Ability to multitask, stay organized, and work effectively under pressure.

Remuneration
Salary: N150,000 per month. 

Application Closing Date
17th November, 2025.